Shottenkirk Ford Jasper - Service Center

Got my maintenance done and ignition cylinder fix in timely manner. Maintenance manager Brian Hughes was very professional and easy to communicate with your vehicle issues. timely manner. Maintenance manager Brian Hughes was very professional and easy to communicate with your vehicle issues. More

Jerry, was great at keeping me informed as progress on my repair and explaining issues. repair and explaining issues. More

Jerry is an outstanding service manager and has on several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd nu several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd number of years. More

Scott was very knowledgable and helpful in checking my car in for a recall, answering questions, and keeping me updated. Everyone at the service department was pleasant and helpful. car in for a recall, answering questions, and keeping me updated. Everyone at the service department was pleasant and helpful. More

Have always received great service and excellent repair performance. Facility always very clean and organized performance. Facility always very clean and organized More

Had a basic oil change and tire rotation and asked to include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Proble include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Problem is I have had the spare included multiple times in the rotation. Then my husband gets home with the bronco and the entire back spare wheel is about to fall off, they did include the spare in the rotation and hand threaded the screw tops on- the spare tire was driven 40 minutes down a freeway not secured. It took me 3 tools to get the nuts tight enough. Not sure what would have happened if the spare fell off on the freeway due to the dealerships major error. This was the second time we used this dealership because we bought it there but will be going back to a different dealership hoping no issues arise like this again. More

Great service! Every time I go I receive a very professional treatment. I recommend this place. Every time I go I receive a very professional treatment. I recommend this place. More

Scott was amazing! He kept me informed as I waited during my service engagement. He suggested future service I should investigate. Glad he is my service advisor. He kept me informed as I waited during my service engagement. He suggested future service I should investigate. Glad he is my service advisor. More

There were several customers and it took a little bit longer than usual but other than that it was good longer than usual but other than that it was good More

Quick efficient service this time and a good deal on tire rotation. Thank you Scott! rotation. Thank you Scott! More