Shottenkirk Ford Jasper - Service Center

Brian Hughes, the Service Manager, was very helpful and professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance n professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance needed and certainly recommend this service department. More

Jerry was very helpful and kept me informed about the progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned I had outstanding Ford points (whatever it is really called) and would I like to apply. Thank you Jerry and Shottenkirk Ford for the excellent service. More

Very pleased with service and working with Jerry Adams. Very professional and easy to work with. Very professional and easy to work with. More

As always, the service at Shottenkirk Jasper was stellar on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on th on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on the progress of the vehicle service. I received a thorough update on all aspects of my car after service was completed, which Jerry reviewed with me. Punctual, professional, and personable are three words I'll always associate with this dealership. More

Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. perfectly. Would not go anywhere else. More

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and said the other wasn’t leaking. The day after that, it said low tire pressure again and I got in touch with the service manager and asked them why they didn’t plug the other nail and we ended up getting another tire. In 2 years, we have bought 6 tires from them. And when I got it serviced this year, they marked the tread on the tires as green, when the computer showed them all in the yellow. Now the tread on the other 2 tires is 4-5, so we’ll have to replace those. I wouldn’t recommend Shottenkirk Ford Jasper for tires. More

Came in for service walked around the lot for 30 minutes no one come out to ask me if I needed help though no one come out to ask me if I needed help though More

The staf and salesmen were wonderful. Answered all my questions in order to pick the best truck for my needs Answered all my questions in order to pick the best truck for my needs More

Austin was great to work with on the sales side and all around great experience. Would recommend to anyone looking for a new car around great experience. Would recommend to anyone looking for a new car More

I really aooreciate all the support I had getting my truck repaired!Everthing was good. truck repaired!Everthing was good. More