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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
658 Reviews

658 Reviews of Shottenkirk Ford Jasper - Service Center

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June 21, 2024

very pleased with the service department they were friendly and helpful will definitely use again More

by NORTONSTABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 17, 2024

This was the best service experience we've had in some time. I believe Kara is an asset to the service team. More

by PETER.C.CHAREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Shottenkirk Ford Jasper responded

PETER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2024

Quick and everyone is always so polite and helpful. Explains everything done and what to expect More

by WURTZDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

June 15, 2024

Jerry was very friendly and professional. Our vehicle was completed when promised. The issues we had were addressed. More

by TIM.SCHUTTER
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Shottenkirk Ford Jasper responded

TIM, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 15, 2024

The Music in the waiting room was so loud I could not hear my adviser when he was explaining things. And having to listen to it for the 2 hours I had to wait was torture. More

by sonjathiels
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

June 14, 2024

The service was outstanding and timely. I would definitely recommend Shottenkirk to all my friends and family. More

by REBELWULF2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Ross
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Jun 17, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

June 13, 2024

The people at Shottenkirk are always kind, courteous, efficient and personable. The work is always thorough and I trust them for perfect work at the best price. I have been to them for service and parts More

by SHARONLOSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Shottenkirk Ford Jasper responded

SHARON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

June 13, 2024

Great service and a solid experience. Jerry was efficient and courteous. My explorer was repaired quickly and thoroughly. More

by IVEYSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 13, 2024

Jerry did a good job of solving a small problem at pickup regarding the spare tire. More

by ROY6177
Service Time
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Shottenkirk Ford Jasper responded

ROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 12, 2024

Great service, Great people. I will definitely consider buying my new truck from this dealership More

by BRIANSTEWART14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Shottenkirk Ford Jasper responded

BRIAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

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