Shottenkirk Ford Jasper - Service Center

Great service and done within the time. I would recommend this dealership to anyone with vehicle problems. I would recommend this dealership to anyone with vehicle problems. More

Great service writer was very helpful. Mr Adam answer all questions and return calls as requested. Mr Adam answer all questions and return calls as requested. More

Utilized Jasper protection plan for pre-owned vehicle purchase. Upon arrival service dept indicated I must leave vehicle for 3-5 days for a simple instrument panel diagnostic, with no ability to schedule purchase. Upon arrival service dept indicated I must leave vehicle for 3-5 days for a simple instrument panel diagnostic, with no ability to schedule an appt for a particular day or even 2 day stay over. This caused a great deal of frustration and multiple conversations. To my surprise while they conducted a 4-wheel alignment, the simple diagnostic issue was addressed. Grateful they accommodated the quick diagnostic, even without my knowledge until end of day pickup. Protection plan covered both alignment and diagnostic. More

I always get great service ! I will continue to buy cars as well as get them serviced at Shottenkirk ford . I will continue to buy cars as well as get them serviced at Shottenkirk ford . More

Usually, I receive excellent service and in a timely manner. This time I had to wait hours, apparently because the sensor I needed for a rear tire was not available and had to be gotten. This was a fo manner. This time I had to wait hours, apparently because the sensor I needed for a rear tire was not available and had to be gotten. This was a follow up from a prior service call and should have been on hand. Also, I thought (my fault for not checking) the new tires were to be placed on the front, and they were not. Also, the prices for work and parts kept increasing. I will be more through the next time in dealing with Shottenkirk. More

Great customer service . Work is done quickly and correctly. No complaints from me . Great dealership and people. Work is done quickly and correctly. No complaints from me . Great dealership and people. More

Knowledgeable, personable, willing to explain, professional, kept me informed as to progress. Will certainly be back. professional, kept me informed as to progress. Will certainly be back. More

Jerry worked with third party warranty company and got the transmission repairs covered by them. Yea! Truck runs great now. the transmission repairs covered by them. Yea! Truck runs great now. More

Good people and perform the repairs in a timely manner. I would recommend them to other people. I would recommend them to other people. More

Love the service Shottenkirk staff has provided will return for services at the dealership soon return for services at the dealership soon More