Shottenkirk Ford Jasper - Service Center
Jasper, GA
658 Reviews of Shottenkirk Ford Jasper - Service Center
Great service as always. Was even able to get my truck washed. Thank you for the speedy service! Was even able to get my truck washed. Thank you for the speedy service! More
My keys were misplaced after a simple oil change and thought to have been locked inside my vehicle. After more than 30 minutes of staff running around trying to find them, they were found in the shop. thought to have been locked inside my vehicle. After more than 30 minutes of staff running around trying to find them, they were found in the shop. More
This dealership has been amazing. Everyone is super nice and I would recommend this dealership to anyone. Everyone is super nice and I would recommend this dealership to anyone. More
After I return home I found an email from the you guys that stated that we need a filter. Steve got a text message and responded to it to go ahead and change the filter. Well to say the least that was not that stated that we need a filter. Steve got a text message and responded to it to go ahead and change the filter. Well to say the least that was not done. Once I was home Steve called and spoke with a young girl who stated that they spoke with me about the filter, which was a lie. I sat there and waited on the vehicle and no one spoke to me about the filter that neede to be changed. We live in dahlonega Georgia which is about an hour away, so when the girl stated “oh we’ll just bring it back and we will change it” . Very poor customer service. We are already upset about that the salesman lied about the size of the engine in the bronco we wanted the bigger engine and he was very much aware of that and instead we got the smaller engine so with this combine with what happened when we came in for an oil change tire rotation I was very disappointed, so I just feel at this time we will have to have our service on somewhere else and we won’t be recommending you to anyone. More
Jerry has always given me and family exceptional service when we brought our vehicles in . We seek him out to be our sevicff er representative. when we brought our vehicles in . We seek him out to be our sevicff er representative. More
Great customer service. Always greeted with a smile. Fast service and it’s a joy bringing my F450 there anytime for service. Always greeted with a smile. Fast service and it’s a joy bringing my F450 there anytime for service. More
Kara was exceptional. Very pleasant, very professional and kept in communication extremely well. She has a great people person personality. I'm always very satisfied with Very pleasant, very professional and kept in communication extremely well. She has a great people person personality. I'm always very satisfied with how I am treated and the level of service done by Shottenkirk Jasper will continue to use them for all of my car needs. More
Great friendly service! Jerry is awesome and Shottenkirk took great care of my vehicle's needs! Jerry is awesome and Shottenkirk took great care of my vehicle's needs! More
I drive an hour to have you guys do my service! Your service tech’s are great and I’ve never had a problem with the work your’ve done! Your service tech’s are great and I’ve never had a problem with the work your’ve done! More
very pleased with the service and Kara. The only problem was the long wait to get the car fixed. The only problem was the long wait to get the car fixed. More