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Shottenkirk Ford Jasper

Jasper, GA

4.6
989 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 989 reviews

January 22, 2024

Always friendly and helpful. Vehicle service was completed in a timely manner with no issues. More

by eadollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Shottenkirk Ford Jasper responded

hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 21, 2024

Shottenkirk and Kara have always been exceptionally professional in all areas- sales / service / parts. Kara has been my service advisor since day one, and I hope to continue having her be my advisor More

by LAMAR1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

January 21, 2024

It took 3 weeks to get my car back which was hard, but the work seemed to be done correctly. I have not had anymore problems. More

by JGLDRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea who my husband worked with in service department.
Jan 23, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 20, 2024

Thank You, Austin Did some very fast work. will send other people to, see you More

by DOGGIE82052
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 20, 2024

What can I say! I had a budget to stick to and Shane, the general manager and the finance person all worked together to take care of my needs! All of them were cor More

by LORI_STTN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane !!!, Kristi Stewart
Jan 28, 2024 -

Shottenkirk Ford Jasper responded

LORI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

January 18, 2024

Timely, courteous, professional. Great place to do business, no doubt will strongly consider my next Ford purchase from this dealership. More

by TBEATTY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

January 18, 2024

it was a very pleasant experience. i would highly recommend this service to anyone needing help. More

by BERAUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 17, 2024

All involved where incredibly helpful and willing to work with my wife and in order to make the purchase that I had my heart set on. This was my first experience with Shottenkirk Ford and as far as first im More

by MIKE.D.JOHNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pigue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Shottenkirk Ford Jasper responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

January 14, 2024

Friendly service with Shane Pennington. knowledgeable & very helpful. He made our buying experience pleasant with his winning personality. More

by EECHOLS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Pennington
Jan 15, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

January 13, 2024

The service department has been excellent. The sales experience poor included very expensive dealer "warranty unexplainrd" that I failed to catch when ordering my Maverick. More

by jimsease44
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sang Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Shottenkirk Ford Jasper responded

jim, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

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