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Shottenkirk Ford Jasper

Jasper, GA

4.6
989 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 989 reviews

February 01, 2024

Waited 7+ hours on an alignment on a brand new truck, and then was charged $200 🙄 More

by JUSTIN.WOITKOWSKI94
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Shottenkirk Ford Jasper responded

JUSTIN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

January 31, 2024

Friendly, clean and very pleasant dealership and service dept! Worth the drive to this location More

by FTURNER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Collins
Feb 01, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 31, 2024

They are committed to finding the problem and helping make it easy in fact they drove over 30 mins to meet me to make the trip easier on me More

by Sfoernsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

January 31, 2024

Laura was friendly and pleasant to work with. thank you for the follow up calls. More

by JCKRANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 01, 2024 -

Shottenkirk Ford Jasper responded

JC, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 31, 2024

I would recommend our sales person, Mike McCarthy over anyone I’ve worked with at any dealership More

by SNOWEAGLE.AT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mccarthy
Feb 01, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 30, 2024

Cordial attentive crew, good people skills, showing care and interest in your needs. Would highly recommend. Patrick and Ivan were both amazing. Kudos to all. More

by AEB705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mccarthy
Jan 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 29, 2024

This covers my service visits on both January 19 and January 27, 2024. My service advisor, Tammy Ross, was very nice, helpful, and professional to explain the service I needed. She also gave me several More

by WYLIE1023
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ross
Jan 29, 2024 -

Shottenkirk Ford Jasper responded

WYLIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 29, 2024

Thank you for such a great experience! Randy was always friendly and helpful. I appreciate the great customer service. I ordered a vehicle that took several months to build and deliver. More

by S4AZIZI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pigue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 29, 2024

Jerry was super helpful and kept me updated throughout the entire process and was professional and friendly. More

by MICHAELLEEWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Shottenkirk Ford Jasper responded

MICHAELLEE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

January 28, 2024

Excellent service and communication. Resolved an issue that was unable to be resolved by another Ford dealership. More

by JOHN.GUNNING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hughes
Jan 29, 2024 -

Shottenkirk Ford Jasper responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

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