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Shottenkirk Ford Jasper

Jasper, GA

Overview
Employees
Reviews
Vehicles
4.6
989 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 989 reviews

February 15, 2024

My truck was purchased from Shottenkirk and they have always given friendly and efficient service when I have any maintenance or other work done. More

by Branden Blackwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Feb 15, 2024 -

Shottenkirk Ford Jasper responded

Branden, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

February 13, 2024

They got our battery checked out and discovered the problem was water leaking into the battery well that shorted it out, ordered parts and got us back on the road. The only problem was, we were in Jasp More

by TELYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
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Feb 13, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 12, 2024

good experience with Jerry! ! he explained all things well and was in the zone on the problem with my truck More

by dean-o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Shottenkirk Ford Jasper responded

dean, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 11, 2024

Took my F259 in for an engine light warning . Dealer said just needed programming . After a week , brought it home and guess what ? Engine light is back on . Other dealer says it’s the O2 sens More

by BRINER.BETH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sang Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Shottenkirk Ford Jasper responded

BRINER, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

February 11, 2024

The lady that I talked with was very nice and she made me like she know her job well. More

by SHERRIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

February 10, 2024

Sales person failed to go thru all the options of the vehicle and the truck wes delivered without the cargo tiedowns. More

by AE4ET1
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon McDonald
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
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Feb 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

February 10, 2024

Great customer service and very helpful staff, especially Laura Collins at the Service Desk! Very hospitable waiting area as well. More

by ameljamakovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Collins
Report | Print
Feb 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

February 09, 2024

Kara was great to work with. Service was finished in the time she mentioned. Thanks Kara! More

by JMENLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 09, 2024

Courteous, prompt and efficient service experience. Very happy with my cars performance and the service I receive at Shottenkirk. More

by FICKESBATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 08, 2024

I can always depend on getting the service and maintenance I need on my vehicles done professionally and in a reasonable amount of time, and the employees are always friendly and helpful More

by TROONEY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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