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Shottenkirk Ford Jasper

Jasper, GA

4.6
988 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 988 reviews

November 02, 2024

Great service, great service advisor, quick and efficient. Couldn’t ask for better service will be back More

by TONYACLK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!

October 31, 2024

Scott was awesome! He always takes great care of me when I come in. I love dealing with him and he always lets me know what is going on. 5 stars! More

by Kylie Nunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Jasper responded

Kylie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2024

Got my maintenance done and ignition cylinder fix in timely manner. Maintenance manager Brian Hughes was very professional and easy to communicate with your vehicle issues. More

by VISAYAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2024

Absolutely phenomenal service from Steve to Randy to the outstanding finance department. I would recommend this dealership in customer service alone. More

by MIKE.LRN2HIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ferenczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pigue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Jasper responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 30, 2024

Jerry, was great at keeping me informed as progress on my repair and explaining issues. More

by GERRIKAY22
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

Jerry is an outstanding service manager and has on several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd nu More

by KRUNCHTROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 28, 2024

Scott was very knowledgable and helpful in checking my car in for a recall, answering questions, and keeping me updated. Everyone at the service department was pleasant and helpful. More

by JANETJORDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Shottenkirk Ford Jasper responded

JANET, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 27, 2024

The service was excellent and the staff was very knowledgeable and friendly. I would definitely recommend them to friends. More

by PCBILES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 27, 2024

Have always received great service and excellent repair performance. Facility always very clean and organized More

by WLS_SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 25, 2024

Had a basic oil change and tire rotation and asked to include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Proble More

by KELLYTERESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Shottenkirk Ford Jasper responded

KELLY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

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