Shottenkirk Ford Jasper
Jasper, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Utilized Jasper protection plan for pre-owned vehicle purchase. Upon arrival service dept indicated I must leave vehicle for 3-5 days for a simple instrument panel diagnostic, with no ability to schedule purchase. Upon arrival service dept indicated I must leave vehicle for 3-5 days for a simple instrument panel diagnostic, with no ability to schedule an appt for a particular day or even 2 day stay over. This caused a great deal of frustration and multiple conversations. To my surprise while they conducted a 4-wheel alignment, the simple diagnostic issue was addressed. Grateful they accommodated the quick diagnostic, even without my knowledge until end of day pickup. Protection plan covered both alignment and diagnostic. More
I always get great service ! I will continue to buy cars as well as get them serviced at Shottenkirk ford . I will continue to buy cars as well as get them serviced at Shottenkirk ford . More
Usually, I receive excellent service and in a timely manner. This time I had to wait hours, apparently because the sensor I needed for a rear tire was not available and had to be gotten. This was a fo manner. This time I had to wait hours, apparently because the sensor I needed for a rear tire was not available and had to be gotten. This was a follow up from a prior service call and should have been on hand. Also, I thought (my fault for not checking) the new tires were to be placed on the front, and they were not. Also, the prices for work and parts kept increasing. I will be more through the next time in dealing with Shottenkirk. More
Great customer service . Work is done quickly and correctly. No complaints from me . Great dealership and people. Work is done quickly and correctly. No complaints from me . Great dealership and people. More
Knowledgeable, personable, willing to explain, professional, kept me informed as to progress. Will certainly be back. professional, kept me informed as to progress. Will certainly be back. More
Jerry worked with third party warranty company and got the transmission repairs covered by them. Yea! Truck runs great now. the transmission repairs covered by them. Yea! Truck runs great now. More
Good people and perform the repairs in a timely manner. I would recommend them to other people. I would recommend them to other people. More
Great service. Never felt pressured. These guys did a lot to get me and my family into a new car. Never felt pressured. These guys did a lot to get me and my family into a new car. More
Ask for Randy, he knows how to get you into a great car. Our purchase was so easy. Our purchase was so easy. More
great service. loved everything and loved working with everyone. Austin, Steve, Rick and Sang were great. loved everything and loved working with everyone. Austin, Steve, Rick and Sang were great. More