Shottenkirk Ford Jasper

My keys were misplaced after a simple oil change and thought to have been locked inside my vehicle. After more than 30 minutes of staff running around trying to find them, they were found in the shop. thought to have been locked inside my vehicle. After more than 30 minutes of staff running around trying to find them, they were found in the shop. More

Awesome service from Nick. With the purchase of my vehicle. The sales manager, Eddie. I believe went out of his way to make this purchase a real a reality for us. The finance With the purchase of my vehicle. The sales manager, Eddie. I believe went out of his way to make this purchase a real a reality for us. The finance manager, Christy, I believe is one of the best I’ve ever had the chance to work with On a vehicle purchase. My big shout out to all of the staff at Shottenkirk Ford, They my experience, pleasant, and very Memorable. I would Definitely return there for another purchase thank you all. More

The dealer was helpful with the specific needs that I had. The trade in process was easy. had. The trade in process was easy. More

This dealership has been amazing. Everyone is super nice and I would recommend this dealership to anyone. Everyone is super nice and I would recommend this dealership to anyone. More

After I return home I found an email from the you guys that stated that we need a filter. Steve got a text message and responded to it to go ahead and change the filter. Well to say the least that was not that stated that we need a filter. Steve got a text message and responded to it to go ahead and change the filter. Well to say the least that was not done. Once I was home Steve called and spoke with a young girl who stated that they spoke with me about the filter, which was a lie. I sat there and waited on the vehicle and no one spoke to me about the filter that neede to be changed. We live in dahlonega Georgia which is about an hour away, so when the girl stated “oh we’ll just bring it back and we will change it” . Very poor customer service. We are already upset about that the salesman lied about the size of the engine in the bronco we wanted the bigger engine and he was very much aware of that and instead we got the smaller engine so with this combine with what happened when we came in for an oil change tire rotation I was very disappointed, so I just feel at this time we will have to have our service on somewhere else and we won’t be recommending you to anyone. More

Had a very nice and seamless purchase experience at Shottenkirk!! I first made telephone contact with Eddie Heffron. We spoke and texted a few times. I conducted an online search of what I wanted in an Shottenkirk!! I first made telephone contact with Eddie Heffron. We spoke and texted a few times. I conducted an online search of what I wanted in an F150 XLT 4x4. I was able to find the perfect truck for me; forwarded my truck choice to Eddie, who then started the paperwork process. He made it clear that there was no obligation to purchase if I did not like the truck once seeing it in person!! Upon arrival at Shottenkirk I met Eddie, who then introduced my wife and I to Randy, our salesman. Randy was very easy going , knowledgeable and displayed no over bearing, pushy signs of some vehicle sales persons. Randy and Eddie worked with us on some purchase numbers, we came to a quick agreement and the truck went home with us!!! A very nice and stress free vehicle purchase experience!! More

Everyone was wonderful. But especially Eric & Ivan. They made it easy and enjoyable. Highly recommend them But especially Eric & Ivan. They made it easy and enjoyable. Highly recommend them More

Jerry has always given me and family exceptional service when we brought our vehicles in . We seek him out to be our sevicff er representative. when we brought our vehicles in . We seek him out to be our sevicff er representative. More

Kara was exceptional. Very pleasant, very professional and kept in communication extremely well. She has a great people person personality. I'm always very satisfied with Very pleasant, very professional and kept in communication extremely well. She has a great people person personality. I'm always very satisfied with how I am treated and the level of service done by Shottenkirk Jasper will continue to use them for all of my car needs. More

Great friendly service! Jerry is awesome and Shottenkirk took great care of my vehicle's needs! Jerry is awesome and Shottenkirk took great care of my vehicle's needs! More