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Shottenkirk Ford Jasper

Jasper, GA

4.6
989 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 989 reviews

September 10, 2024

Have never met Jerry Adams or Fred Rogers. Cannot evaluate. How can one evaluate an oil change other than the waiting time? Waiting area was comfortable. First oil change. No charge. More

by JMCHAS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have met non of the above.
Sep 11, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 08, 2024

Work was completed fast and efficiently. Communication was clear and direct. Recall work was able to be performed during the same slot as the scheduled maintenance work. More

by WILDER.DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

DEAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 08, 2024

Keith Bramlett was great. I didn't meet Eddie Hefferon that I can remember. (you can give him five stars as well) The young lady in the finance department, Kristi Stewart, w More

by PETERWSCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

PETER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 08, 2024

Kara Jordan was very helpful with a recall on my 2024 mustang. She told me how long it should take and she was right on the money. Thanks Kara More

by JEFFRASBERRY
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 07, 2024

Jerry was very professional, he explained the process. I had oil change and tire rotation. It took about an hour and I was back in my car. It was easy to schedule for next day service. He checked when my More

by K247K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 07, 2024

Kara is attentive and communicates very well. She has a great personality, and is professional and knowledgeable. More

by CLAYCARVER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 06, 2024

Ash was very helpful throughout the purchasing process - would absolutely recommend to anyone in the market for a new Ford! More

by MARYANNACWHITE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

MARYANN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 06, 2024

Completed recall work in the timeline quoted. Called me with questions regarding issues reported and responsive in communication. More

by Dan_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Dan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 06, 2024

Great customer service. I will be back to have my truck serviced again. Thank you More

by ADAM1852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

ADAM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 06, 2024

Randy was very helpful, friendly and courteous. Thank you for your service. overall it was a good experience. More

by TAMMILOGGINS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pigue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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