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Shottenkirk Ford Granbury
Granbury, TX
1,061 Reviews
Welcome to Shottenkirk Ford Granbury
When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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August 05, 2011
I have a choice on where I get my vehicle serviced and also where I buy my future vehicles. After today I can honestly say that it won't be at Mike Brown Ford. Yesterday(8/4/2011) I called the service d also where I buy my future vehicles. After today I can honestly say that it won't be at Mike Brown Ford. Yesterday(8/4/2011) I called the service depart to schedule my first oil change on my vehicle I purchased at Mike Brown Ford. I was told to just bring it in. So I brought it in at 8:30 am. I walked out at 12:00 pm. During this time I began to ponder on what the acceptable amount of time an oil change and inspection should take. I came to the conclusion that what ever the acceptable amount my be, it was not 3 ½ hours. While pondering that I also began to wonder the true cost that this oil change was costing me. As a videographer I bill $50 dollars an hour that means The oil change cost me 175 dollars plus the cost your business charged me. Which brings me to my final complaint. I was quoted over the phone that the works package(which includes a tire rotation) would cost me around 35 dollars. When I arrived I asked about the cost of the an inspection and was told that it would be 14 dollars. So when presented with the bill I was expecting around $50 so I was a little surprised to see a bill for $70. I feel cheated and untaken care of, which is the worst experience possible especially since I'm now $240 dollars poorer. More
by texklemer
Employees Worked With
don't remember
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