
Shottenkirk Desert Lexus
Cathedral City, CA
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Nice and clean lobby. Love the coffee and sweet rolls. Friendly staff. They even gave me a ride home and picked me up when my car was ready. Love the coffee and sweet rolls. Friendly staff. They even gave me a ride home and picked me up when my car was ready. More
Scott Farnsworth is a service representative worth 10 stars! He is the reason I think so highly of this dealership and I have my vehicle serviced at Lexus! stars! He is the reason I think so highly of this dealership and I have my vehicle serviced at Lexus! More
Shottenkirk is the best dealership for maintenance of your vehicle. I recommend Scott Farnswiorth as an advisor. Great service, vehicle was ready when promised, and a very comfortable waiting area with your vehicle. I recommend Scott Farnswiorth as an advisor. Great service, vehicle was ready when promised, and a very comfortable waiting area with cold water, coffee machine (I always get a latte), and a snack. I bring a good book, and I’m ready to leave in no time. More
To me Johnny Reyes is the face of your dealership and you are lucky to have him. My experience with your sales staff leaves a lot to be desired but Mr. Reyes more than makes up for them. are lucky to have him. My experience with your sales staff leaves a lot to be desired but Mr. Reyes more than makes up for them. More
Shottenkirk Lexus is excellent in every aspect of their business. Their customer service is beyond reproach and they always go above and beyond for their customer. I would have a hard time driving anythi business. Their customer service is beyond reproach and they always go above and beyond for their customer. I would have a hard time driving anything but a Lexus because I would miss such special treatment going to another dealership! More
I've always had good service experiences with this dealership. Have owned several cars over the years and they've serviced all of them with no problems. Service professionals are very efficient and fr dealership. Have owned several cars over the years and they've serviced all of them with no problems. Service professionals are very efficient and friendly. Charges and work done are clearly explained on easy to read billing statements. Pick up and drop off is super convenient and it's easy to get a loaner car. Would recommend the service department highly. More
Shottenkirk Lexus has been taking care of me for almost 20years. Adrian is service is always respectful and honest. Really good people at this dealership. 20years. Adrian is service is always respectful and honest. Really good people at this dealership. More