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Shottenkirk Desert Lexus

Cathedral City, CA

Overview
Reviews
Vehicles
4.8
273 Reviews
Call Dealership (760) 321-5750

67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 273 reviews

December 14, 2025

My first visit for my 2010 LEXUS 460GX at the recommendation of AAA because I'm traveling and my battery was totally dead and unrechargeable. Every single member of the Shottenkirk Team was seaml More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phone receptionist/dispatcher, greeting service tech, others in the facility., Johnny Reyes
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Dec 14, 2025 -

Joseph responded

Absolutely outstanding service and the your entire venue was lovely and welcoming outside and inside. Thank you for your excellence.

Dec 14, 2025 -

Shottenkirk Desert Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 13, 2025

Always easy and reliable. Great service. No nonsense. I trust this dealer with my treasured GSF. More

by michaelfineman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Dec 13, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 11, 2025

They are a top notch organization, and doing business with them is an elevated experience. Enjoyable and painless!!! More

by kanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mindy Menjivar
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Dec 11, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Desert Lexus are glad to have you as a customer. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 10, 2025

Johnny has great customer service. Smooth check in and out. Everyone is pleasant and friendly at this dealership. More

by Ccab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Dec 10, 2025 -

Shottenkirk Desert Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 09, 2025

The whole team is great. Very frendly group of employees. You must have a great training team!!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Teggart
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Dec 10, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 07, 2025

Desert Lexus has taken care of me every time I’ve come in. They went above and beyond to get my extended warranty company to take care of some repairs that needed to be done! They even matched the price More

by kristanixon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Safley
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Dec 07, 2025 -

Shottenkirk Desert Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 05, 2025

Best customer service I have ever experienced. Cameron was outstanding and very knowledgeable. Lexus provided drop off service to get me to work on time, Thank you! More

by luispools2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Safley
Report | Print
Dec 06, 2025 -

Shottenkirk Desert Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Desert Lexus, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 02, 2025

Always great service here, everyone is super helpful and friendly. Love this dealership! Thank you guys! More

by nurseborunda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Johnny Reyes
Report | Print
Dec 02, 2025 -

Shottenkirk Desert Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 02, 2025

Excellent customer service and the fast oil change service, i love the my car wash after service More

by melindaluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Dec 02, 2025 -

Shottenkirk Desert Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

November 27, 2025

The sales representative, Fernanda Rojas was very professional and knowledgeable. She took her time to answer all my questions, and the financing process was surprisingly quick and efficient. I'm als More

by alyorduno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernanda Rojas, Sean Marchese, Ari Angulo
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Nov 27, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Desert Lexus are glad to have you as a customer. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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