Shottenkirk Chrysler Dodge Jeep Ram - Service Center

Roberto’s customer service was amazing! I can tell he has years of experience in the auto industry and in dealing with the public. He was very helpful and please to deal with! I can tell he has years of experience in the auto industry and in dealing with the public. He was very helpful and please to deal with! More

Easy with appointment. Only thing there was only one service advisor that was extremely overwhelmed and could not give a copy of the services provided as he said that he h Only thing there was only one service advisor that was extremely overwhelmed and could not give a copy of the services provided as he said that he had several things going on. More

Very good customer service the staff was very helpful and thanked me when I I left thanked me when I I left More

I scheduled an oil change online after confirming that it would take less than an hour. Came early to get paperwork done. The office was chaos. People standing around but not able to help. The three serv would take less than an hour. Came early to get paperwork done. The office was chaos. People standing around but not able to help. The three service people were all on the phone. Took over an hour, service I didn’t ask for was done and the discount I was to be given I had to fight for. We had just bought the car three months ago. Not worth it. Seems to be a pattern as many others were annoyed or waiting long periods of time. Just be honest when asked how long so we can make the adjustment. I get that it takes time but when promised one thing and then it doesn’t happen the customer feels lied to. More

Scott the Duck was very attentive, and helpful. He was a great listener, making sure I got exactly what I was looking for. They made me feel like another member of their family. Overall, my experie He was a great listener, making sure I got exactly what I was looking for. They made me feel like another member of their family. Overall, my experience was excellent. Definitely recommending friends and family. More

Price too high for oil change and tire rotation. Should not take 2+ hours when you have an appointment. Should not take 2+ hours when you have an appointment. More

Nobody get back to me for 2 days. Couldn't reach anybody through service or direct phone number. Couldn't reach anybody through service or direct phone number. More

Great service and plenty of follow-ups while I waited for the Jeep to be completed. the Jeep to be completed. More