Shottenkirk Chrysler Dodge Jeep Ram - Service Center

I have brought two trucks from this dealer. And the people have been very nice to work with. This last visit I worked with Steve and it was good service. people have been very nice to work with. This last visit I worked with Steve and it was good service. More

My first visit to this dealer. Genuinely impressed with the layout, immediate attention, easy check-in and very clean lounge. Strolled the used car area and was approached by Lonnie Peplau, salesperson. No the layout, immediate attention, easy check-in and very clean lounge. Strolled the used car area and was approached by Lonnie Peplau, salesperson. No pressure just a short good conversation. If wanting to trade a vey reliable 2015 Grand Cherokee, I would give Lonnie a shot. Vehicle serviced in the timeframe stated. Very positive experience. More

Chris and Stephanie went out of their way to make sure that all my concerns were addressed – – this is an amazing service department! this is the reason I drive 38 miles each way for oil changes and any r that all my concerns were addressed – – this is an amazing service department! this is the reason I drive 38 miles each way for oil changes and any repairs! More

Casey my service writer was very professional and knowledgeable. She certainly knows her business! I’ll be back for more services! Great job Shottenkirk Team. knowledgeable. She certainly knows her business! I’ll be back for more services! Great job Shottenkirk Team. More

The all change I had today was excellent. Started off with friendly greeting and a fast turnaround. Can’t wait for my next oil change. with friendly greeting and a fast turnaround. Can’t wait for my next oil change. More

Stephani was real professional and efficient she took great care of me. She has great customer service attitude. She made sure to keep me updated on the things I needed to know about my vehicle. great care of me. She has great customer service attitude. She made sure to keep me updated on the things I needed to know about my vehicle. More

Horrible service department! Waited forever even with an appointment, promised to take care of the issue. STILL waiting for a call back, after reaching out 3 times? Guessing they don't need or want the bus appointment, promised to take care of the issue. STILL waiting for a call back, after reaching out 3 times? Guessing they don't need or want the business! I'm sure another dealership will. Good luck getting any one to give a crap here. There busy in meetings that's priority over customer service. Whose paying your pay check? More

Steven T in the Service Dept provides exceptional quality Customer Service. I needed a new battery for my 2017 Chrysler Pacifica. Bu the way my name is CJ, Y'all continue to Email me and address my Husband. Customer Service. I needed a new battery for my 2017 Chrysler Pacifica. Bu the way my name is CJ, Y'all continue to Email me and address my Husband. I appreciate Steven very much, he always takes good care of us. I send my employees and friends to him specifically, because he does such a superb job and he try cares about his Customer not just making a buck. Blessings ☆☆☆☆☆, Way to go! We also talked with Scott about a Jeep Dracon today, he was very helpful as well. More

My experience is always great and if there's ever a problem they certainly take care of it right away. Kacie you're the best!!!!!!! problem they certainly take care of it right away. Kacie you're the best!!!!!!! More

These three people represent your company with brilliance, empathy and teamwork. Rarely do you work with a company where the employees follow the golden rule. Earned my confidence and future busin brilliance, empathy and teamwork. Rarely do you work with a company where the employees follow the golden rule. Earned my confidence and future business as well. More