Shottenkirk Chrysler Dodge Jeep Ram - Service Center

Very nice First visit to the service group i felt listen to and my truck was back on the road remarkably fast I appreciate the efficiency to and my truck was back on the road remarkably fast I appreciate the efficiency More

Everyone is always friendly and helpful. Clean, comfortable waiting area and bathrooms. My car needed new brakes all the way around and it took maybe 2 hours. comfortable waiting area and bathrooms. My car needed new brakes all the way around and it took maybe 2 hours. More

Fantastic service department, i just bought a 2018 Wrangler that needed warranty work done on it. Stephani made my experience easy and was very knowledgeable! I will be getting all of my service work Wrangler that needed warranty work done on it. Stephani made my experience easy and was very knowledgeable! I will be getting all of my service work done here from now on. Great job Stephani! More

The team took care of things until resolved. While it took longer than thought, they explained why and what was being done. They even drove to us to fix an issue we still had with the tire pressure moni took longer than thought, they explained why and what was being done. They even drove to us to fix an issue we still had with the tire pressure monitoring. More

The service was done in a timely manner, but I have been waiting on a response to a problem for at least a month! Unacceptable!!!! waiting on a response to a problem for at least a month! Unacceptable!!!! More

Amazing customer service, have used them a few times when I needed parts replaced, they are quick, and overall all who I cane in contact with we so nice. I needed parts replaced, they are quick, and overall all who I cane in contact with we so nice. More

Car was driving very wobbly. Made appointment to have wobble in car checked out. Upon arrival was told they were running 1 day behind and I would need to leave my car for 2 days. Made appointment to have wobble in car checked out. Upon arrival was told they were running 1 day behind and I would need to leave my car for 2 days. I was not prepared for that, and not forwarned before bringing my car in. My service advisor said they could balance the tires and see if that was the problem but that’s all they could do at the moment. I agreed to the service. Tires were balanced but wobble was worse. I went to another car repair business to get the wobble checked out. Immediately they found that one of my tires had split. The tire was replaced and the wobble disappeared. This was a potentially very dangerous defect in the tire. How did the Shottenkirk mechanics NOT notice this immediately while they balanced the tires??? I’m very disappointed in them for blatantly missing this problem with the tire and not even taking time to discover the problem. More

Service is always dependable. I have used this dealer since 2008 for multiple Jeep Grand Cherokee and multiple Dodge Ram vehicles and a Mazda Miata. since 2008 for multiple Jeep Grand Cherokee and multiple Dodge Ram vehicles and a Mazda Miata. More

Very happy with the service and work done on my truck my service advisor Casey was very good on keeping me informed and went over all my requests service advisor Casey was very good on keeping me informed and went over all my requests More

I have bought more than five cars from this dealership I will continue to go back to them in the future. The service department always does an excellent job in fixing any issues you have will continue to go back to them in the future. The service department always does an excellent job in fixing any issues you have More