Shottenkirk Chrysler Dodge Jeep Ram - Service Center

Finding the issue with the truck was difficult and once the issue was found it took some additional work to get the parts fixed in the warranty in place. Shottenkirk service director Brett did a great job the issue was found it took some additional work to get the parts fixed in the warranty in place. Shottenkirk service director Brett did a great job of keeping everything coordinating and getting stuff done More

Service representative Steven Allen Thorpe was pleasant To work with through the service process. I came in to have an oil change done on this visit. To work with through the service process. I came in to have an oil change done on this visit. More

I went in for a Re-Call. Steph went out of his way to Answer All of my Concerns. When I'm ready to Trade-In I Will Definitely be Back:-) Answer All of my Concerns. When I'm ready to Trade-In I Will Definitely be Back:-) More

The Shottenkirk Dealership has the best service and car/truck owner wants! I will go there for all my vehicle needs. They also have some of the best costumer service that we want in a dealership. car/truck owner wants! I will go there for all my vehicle needs. They also have some of the best costumer service that we want in a dealership. More

They charged me 475 dollars to put a 15 dollar part on that I supplied. Originally charged me 525. I don't know of any mechanic that makes 150 an hour to put a cheap part on. They said it took 3.5 hours that I supplied. Originally charged me 525. I don't know of any mechanic that makes 150 an hour to put a cheap part on. They said it took 3.5 hours to do. BS! I can see paying a hundred dollars for labor but 475? I want 375 dollars back! The check engine light was still on when I got home so I looked under the hood and discovered the O2 sensor was unplugged. These people are a bunch of crooks! More

The service area is clean and comfortable in case you need to wait for your vehicle. There are several reminder messages regarding your appointment and the staff is very friendly. need to wait for your vehicle. There are several reminder messages regarding your appointment and the staff is very friendly. More

I came in with multiple problems. Steve in service took good care of me. The technician went out of his way to come out and explain all the problems in detail. I would not take my jeep anywhere else. good care of me. The technician went out of his way to come out and explain all the problems in detail. I would not take my jeep anywhere else. More

Had an initial hiccup, but things were quickly gotten on track. Excellent repair completed on my vehicle. Really appreciate the attention provided for my concerns on 1/22/21. track. Excellent repair completed on my vehicle. Really appreciate the attention provided for my concerns on 1/22/21. More

Steve Thorpe always goes above and beyond to help with our service needs. He makes sure we know everything that is going on with our jeeps. our service needs. He makes sure we know everything that is going on with our jeeps. More

Steven Thorpe did a great job and went over and above to make sure everything was right. The mechanic (not sure of his name) also did a great job. Much appreciated and my truck has never run as good as it d make sure everything was right. The mechanic (not sure of his name) also did a great job. Much appreciated and my truck has never run as good as it does now. Better than when I bought it. Thank you! More