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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,059 Reviews

1,059 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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April 02, 2022

Fayaz did a great job taking care of all of my concerns. Everything was great!! More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fayaz
Apr 04, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review, Ray. Our highest priority is satisfying our guests and we are delighted to know that Fayaz made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 01, 2022

Exceptional service received by this dealership from service advisor, Steven, and his maintenance team. After retrieving my Jeep from another shop that had failed miserably on repairs it was refreshing More

by bszherrmann4349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Steven
Apr 04, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are pleased to hear that you had an excellent experience with Steven and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 31, 2022

Kevin E. was a great advisor and kept me informed during the entire service and warranty work being performed. Megan at the service checkout was a delight an More

by Bdub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin English, Mark Downey, Megan
Apr 01, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 31, 2022

Workmanship and service were great. Customer service did a great job managing the repair and the extended warranty headache on our behalf. More

by gjprker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 01, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 31, 2022

My service advisor was great and my truck was done really quickly and everything was great!!! Awesome facility bc I was able to work while I waited and everyone there was super nice!!!! More

by chasingsamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Apr 01, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 28, 2022

Excellent experience working with Kevin every time we bring our vehicle in he goes above and beyond to make sure we're taken care of. More

by jason.g23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 29, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jason, we are truly grateful for this awesome review! We are thrilled that Kevin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 21, 2022

I appreciate the fact that you’re close and cont that mean a lot to me,see you on Tuesday… More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN
Mar 22, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Eric, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Mar 22, 2022 -

Eric responded

Alright Alright Alright

March 17, 2022

The service was prompt, friendly and relatively a short wait. The waiting area was accommodating and other team members were equally helpful. More

by drfrank369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Sheldon and Stacey
Mar 17, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 16, 2022

Service was perfect as always. Incredibly helpful staff. Always enjoy my experience at your dealership. More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fayaz
Mar 17, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review, Richard! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 13, 2022

Service technician Hunter was awesome! !! Took care of my service quickly!!! I will return again. Great customer service More

by deeriddick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 14, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Hunter does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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