Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

I appreciate Kevin's professional service and experience. He is very knowledgeable and was able to explain the problems with my vehicle and how they needed to be corrected. He is very knowledgeable and was able to explain the problems with my vehicle and how they needed to be corrected. More

I had a problem with my windshield wiper fluid dispenser. From the start they were attentive and professional. Service manager Chrystal communicated thru out the process . From the start they were attentive and professional. Service manager Chrystal communicated thru out the process . More

Steven was great to work with. He is very professional and customer focused. I will definitely go back Shottenkirk In Prosper. He is very professional and customer focused. I will definitely go back Shottenkirk In Prosper. More

Fayaz did a great job taking care of all of my concerns. Everything was great!! Everything was great!! More

Exceptional service received by this dealership from service advisor, Steven, and his maintenance team. After retrieving my Jeep from another shop that had failed miserably on repairs it was refreshing service advisor, Steven, and his maintenance team. After retrieving my Jeep from another shop that had failed miserably on repairs it was refreshing to do business with a team that was capable of actually fixing the problem, taking the time to do it right, and who maintained constant communication so I was aware of the status of my vehicle at all times. It will be a pleasure to bring all of my service and repair work to this dealership in the future More

Kevin E. was a great advisor and kept me informed during the entire service and warranty work being performed. Megan at the service checkout was a delight an was a great advisor and kept me informed during the entire service and warranty work being performed. Megan at the service checkout was a delight and Mark D. was wonderful helping facilitate temporary transportation for me. My interactions with all three are the reason why I travel farther for my vehicle needs passing 3 other CJDR dealerships along the way. Will definitely be back again. More

Workmanship and service were great. Customer service did a great job managing the repair and the extended warranty headache on our behalf. Customer service did a great job managing the repair and the extended warranty headache on our behalf. More

My service advisor was great and my truck was done really quickly and everything was great!!! Awesome facility bc I was able to work while I waited and everyone there was super nice!!!! quickly and everything was great!!! Awesome facility bc I was able to work while I waited and everyone there was super nice!!!! More

Excellent experience working with Kevin every time we bring our vehicle in he goes above and beyond to make sure we're taken care of. bring our vehicle in he goes above and beyond to make sure we're taken care of. More

I appreciate the fact that you’re close and cont that mean a lot to me,see you on Tuesday… mean a lot to me,see you on Tuesday… More