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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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April 12, 2022

My service guy Steven is very knowledgeable and good communication skills! I am happy with the dealership all around. More

by Lucille2181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven in service, Courtland Owens
Apr 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Lucille! Thank you for this great review! Steven is truly an exceptional employee and we appreciate him for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 11, 2022

When for a oil change on my hellcat redeye great service was in and out representative was great. More

by kerbrellb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 12, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 10, 2022

I brought my Jeep in to get serviced and the experience was very good! They took me home and picked me back up when my vehicle was ready. More

by Karlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Karlee, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Shottenkirk Prosper Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 08, 2022

Service department and Hunter are great. Phone systems need help, as the Operator option hangs up on you after 2 rings and hard to get a hold of people. More

by chevster55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Apr 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 08, 2022

I appreciate Kevin's professional service and experience. He is very knowledgeable and was able to explain the problems with my vehicle and how they needed to be corrected. More

by kimatkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Kim, and thanks for the great feedback! We're very happy that Kevin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 06, 2022

I had a problem with my windshield wiper fluid dispenser. From the start they were attentive and professional. Service manager Chrystal communicated thru out the process . More

by wwburchman1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrystal
Apr 07, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Chrystal is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 05, 2022

Steven was great to work with. He is very professional and customer focused. I will definitely go back Shottenkirk In Prosper. More

by Madtaylor003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 05, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for your outstanding review! We're very happy to hear that Steven was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 02, 2022

Fayaz did a great job taking care of all of my concerns. Everything was great!! More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fayaz
Apr 04, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review, Ray. Our highest priority is satisfying our guests and we are delighted to know that Fayaz made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 01, 2022

Exceptional service received by this dealership from service advisor, Steven, and his maintenance team. After retrieving my Jeep from another shop that had failed miserably on repairs it was refreshing More

by bszherrmann4349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Steven
Apr 04, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are pleased to hear that you had an excellent experience with Steven and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

March 31, 2022

My service advisor was great and my truck was done really quickly and everything was great!!! Awesome facility bc I was able to work while I waited and everyone there was super nice!!!! More

by chasingsamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Apr 01, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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