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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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April 20, 2022

Answered the phone, scheduled my service, quoted a price, and returned my vehicle 4 hours before the time it was promised. Professional and courteous staff at all levels. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Chris, and Logan we’re all great.
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Apr 20, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

George, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 20, 2022

Can I just say that I have bought many vehicles from a wide variety of manufacturers, been to many different service departments and this experience has been by FAR the most EXCEPTIONAL!!! Steven is OUTST More

by Elizabeth D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Manasyn
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Apr 21, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Elizabeth, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 19, 2022

Steven provided professional service and I really valued my conversations and experience at Shottenkirk CJDR! More

by Ryan.Bratcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 20, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Ryan, we are pleased to hear that you had an excellent experience with Steven and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 16, 2022

Excellent service. Was made aware of everything that was happening to my vehicle and reason behind it. More

by Josemoreno48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
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Apr 18, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jose, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 14, 2022

Great customer service. They accommodated me to make sure I had the best service possible. Steven went above and beyond! More

by Debranameth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 14, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Debra, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram's Service Department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 13, 2022

Excellent service always. Service personnel are always professional. Vehicle service is always done in a timely manner. More

by anthonydurden7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtland Owens
Report | Print
Apr 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Anthony, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram's Service Department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 12, 2022

My service guy Steven is very knowledgeable and good communication skills! I am happy with the dealership all around. More

by Lucille2181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven in service, Courtland Owens
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Apr 13, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Lucille! Thank you for this great review! Steven is truly an exceptional employee and we appreciate him for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 11, 2022

When for a oil change on my hellcat redeye great service was in and out representative was great. More

by kerbrellb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 12, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 10, 2022

I brought my Jeep in to get serviced and the experience was very good! They took me home and picked me back up when my vehicle was ready. More

by Karlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Apr 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Karlee, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Shottenkirk Prosper Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

April 08, 2022

Service department and Hunter are great. Phone systems need help, as the Operator option hangs up on you after 2 rings and hard to get a hold of people. More

by chevster55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 11, 2022 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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