Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Fast, quick, and stress free. Great customer service. I never once had to call up there and see what was the status of my vehicle. Great customer service. I never once had to call up there and see what was the status of my vehicle. More

Cody was great. They diagnosed the problem, got me fixed up and on my way in a timely matter. They diagnosed the problem, got me fixed up and on my way in a timely matter. More

Very slow, unprofessionalism in handling customers. Took a week to find a small issue. Frustrated.. Took a week to find a small issue. Frustrated.. More

Jordyn is amazing and does an excellent job. But any dealership run by a knucklehead asking people to go get cash or a cashier check to pay their bill no longer gets my business. And on top of t But any dealership run by a knucklehead asking people to go get cash or a cashier check to pay their bill no longer gets my business. And on top of that doesn’t keep change on hand for cash payments. I am a long time prosper resident and a long time customer of McKinney dodge. I have been trying to business here in prosper, but will be returning to McKinney. More

Love this guys, especially my service advisor. She is the best. I will definitely take my car for anything. Keep the good work. She is the best. I will definitely take my car for anything. Keep the good work. More

Jeff Kingsley helped get my vehicle in for a scheduled check for a warranty issue. They had it for a few days and addressed the issue and it was available sooner than expected. Jeff explained everything check for a warranty issue. They had it for a few days and addressed the issue and it was available sooner than expected. Jeff explained everything and is easy to work with. The service is great every time. Thanks Jeff! More

Communication could have been better when there was a delay getting the car fixed, and it would have been nice to have a washed car returned to me like the other mechanics and dealerships do. While I ha delay getting the car fixed, and it would have been nice to have a washed car returned to me like the other mechanics and dealerships do. While I have no issues with the work that was provided, I just don’t get the sam level of service I get at other places. More

always do a good job, got to stop with the card surcharge, it makes zero sense to have it and need to stop doing it. surcharge, it makes zero sense to have it and need to stop doing it. More

I sat in my car for 10 mins no one came. My husband had to get out and find someone. We then got told someone would call and let us know the issue. 5 hours no call I called and 40 mins befor My husband had to get out and find someone. We then got told someone would call and let us know the issue. 5 hours no call I called and 40 mins before closing I received a return call that said my car would be ready by 6 More

You’ll be hearing from my lawyer soon. I want a full refund from the misguidance and unnecessary services performed on my truck. I want a full refund from the misguidance and unnecessary services performed on my truck. More