Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Clean location, beverages a available while waiting, service person was really friendly and supported my needs. service person was really friendly and supported my needs. More

It was a good experience, very satisfactory with the service. I did not have to make an appointment and the service was fast. service. I did not have to make an appointment and the service was fast. More

All work was completed at time was told was going to be complete. Also has great customer service. complete. Also has great customer service. More

Excellent service advisor very helpful. Got my vehicle fixed up quickly and back to me in no time. Thank you. Got my vehicle fixed up quickly and back to me in no time. Thank you. More

My advisor was great very informative and helpful. I’m very happy with this dealership it’s my first time there as I’m new to the area. Glad to have them nearby. I’m very happy with this dealership it’s my first time there as I’m new to the area. Glad to have them nearby. More

This dealership is convenient to my location. the staff is always courteous and professional when I need to use them. the staff is always courteous and professional when I need to use them. More

I cannot believe this place gets any positive reviews at all. I took my Jeep Renegade in for a recall service in early December 2022. They kept my car for two weeks without communicating to me how long th all. I took my Jeep Renegade in for a recall service in early December 2022. They kept my car for two weeks without communicating to me how long the service would take and no loaner vehicle was provided to me. After multiple attempts at contacting the service rep about what was going on, my husband found out they broke a part not related to the recall service (cylinder head) and had to order it internationally. ??? When they finally fixed (so-called) and dropped off my car to me, we discovered an under carriage panel was reinstalled incorrectly and caused extensive rubbing when wheel was turned sharp left, probably causing more damage to my vehicle. Upon contacting the service rep and the dealership's line manager about this problem, there was no sense of urgency or concern and no offer for a loaner vehicle to me so they could fix it properly. Communication here is severely lacking, as no one ever answers the service number that is posted on their website. More

Cannot recommend this dealership enough. The best Jeep dealership in/around Frisco TX. They had the parts needed for my repair and had me back on the road very quickly. 10/10 The best Jeep dealership in/around Frisco TX. They had the parts needed for my repair and had me back on the road very quickly. 10/10 More

Everyone was very courteous and helpful. Kevin kept me informed on the progress of my repair. Kevin kept me informed on the progress of my repair. More

Austin was great in taking care of the problem, He updated me on the process of the vehicle and had it diagnosed and fixed in 24 hrs Very pleasant experience with Austin Austin is a great asset to t updated me on the process of the vehicle and had it diagnosed and fixed in 24 hrs Very pleasant experience with Austin Austin is a great asset to the company Excellent customer service More