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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 10, 2023

I like that this dealership is handy to my home and they truly value my time. They seek to get you in and out in 1 hour. More

by mike_crowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department but don’t have names.
Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mike, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 10, 2023

It was so quick I really appreciate the team. They did well. This was my second time there and I am completely satisfied More

by jkbhaskarnitrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell
Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

Lacey in service was AWESOME! !! Got everything taken care of on my Jeep. Highly recommend her and the Shottenkirk team! More

by JUSTINMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 09, 2023

Service advisor Hunter is top notch. Knowledgeable and great communication. Highly recommend asking for him. More

by OGfatherabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
Jun 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We cannot thank you enough for your wonderful review of Shottenkirk Prosper Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 08, 2023

TERRIBLE! Will never go there again. The worst customer service I have ever received in my life. More

by wadeanderson91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Barnes
Jun 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 05, 2023

Being o a time crunch, we needed our 2017 Jeep in a few days because we were going out of town for two months. My service rep was Hunter Ingram. At first it stared off bad because the car wouldn’t be don More

by robert.novella2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
Jun 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Robert, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 02, 2023

Very nice people Always helpful, they take time to explain everything and of course they give you their card if you have any question More

by benzz196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 01, 2023

Very clean facility. Excellent sales personnel especially Alejandro. Excellent service department. Austin is awesome to deal with. More

by oscar.morales12659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell, Alejandro De La Rosa
Jun 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

May 31, 2023

The service department is about the only saving grace with this dealership. Jeff is great. More

by Blablabla
Recommend Dealer
Yes
Employees Worked With
Justin McCarroll, David Dezuniga
Jun 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

May 31, 2023

Jeff my adviser was freaking awesome, very detailed oriented and made sure I had an understanding of my maintenance More

by cruzadventuresllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff advisor
Jun 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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