Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
June 23, 2023

Great service, very informative and good status updates at all times. Everything fixed and driving great. Thanks More

by j.reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 22, 2023

The personnel are very courteous and friendly. My vehicle was properly serviced and returned to me promptly. More

by apastortony
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordyn
Report | Print
Jun 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 21, 2023

Got my truck back after service and it was not even washed after the service - software upgrade and oil change. Figured it would have been washed when I got it back. More

by rusty.hood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordyn - Service Department
Report | Print
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rusty, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

Parrish is a great service advisor - friendly, timely, professional and honest. Great communication and very happy with the service received. More

by roy_ludick
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish
Report | Print
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Roy, thank you for the awesome feedback! You're right, Parrish is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 20, 2023

Had the car 39 days. Was smoking. Took it in. They had it 3 weeks. Cost me another $500 as apparently the issue was not covered by warranty. Still having issues. Wouldn’t More

by moogies8
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Will gonzales, Geoffrey Cannon
Report | Print
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jun 22, 2023 -

moogies8 responded

I have called several times and left a message with the operator. Left a message on the voicemail today. Still haven’t got a call. Honestly not surprised considering how the “customer service” has been so far.

June 20, 2023

We worked with Service Advisor Parrish Ganakos, who was incredibly professional, prompt, and friendly. He helped us with our repairs swiftly and was able to get the needed parts shipped into the shop in a More

by zpang528
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish Ganakos
Report | Print
Jun 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Parrish does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 18, 2023

Jeff Kingsley always takes care of me, no complaints. Keep up the good service, Team! More

by chris.jonezey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Report | Print
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to write such great feedback, Chris. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 17, 2023

Great service from Lacey Skelton! Always takes care of all my vehicles no matter how small or large the job More

by alejandro10.adlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback, Alejandro. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 17, 2023

Ask for Austin, best service guy in the field. takes care of his customers and makes the dreadful service visit a bit more pleasant. More

by motogandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop foreman is A+, makes sure the work is done properly
Report | Print
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 17, 2023

Great Service! Took care of me quickly and got me in and out with fluid change and tire rotation. More

by tim.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayden Reynolds
Report | Print
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us, Tim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

1
...
79
80
81
...
107