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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 28, 2023

Service is always awful. No one wants to help. No one is available. Purchased every maintenance package there is cant help for more than an express oil change. Had no ide More

by jgardner3
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Santos
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Shottenkirk Prosper Chrysler Dodge Jeep Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Austin provided us with great service. He delivered the car on time and took care of all of our issues. More

by michael.e.kubala
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your great feedback truly made our day, Michael! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Lacey was the best and made sure everything was completed thank you Lacey I really appreciate everything you have done More

by Michael.wafer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lacey
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Austin provided us with great service. Easy to work with and very knowledgeable about my vehicle More

by michael.e.kubala
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review, Michael! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 27, 2023

Hunter and Austin are very helpful and courteous every time we are in for service More

by whisper2450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Czuwala
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 26, 2023

Great experience,Austin in service and the guys in the shop handle their business professionally More

by motogandy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin in service
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Jun 29, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 25, 2023

I found this dealership to be professional and pleasant to deal with. Salesman was knowledgeable, overall experience was nice. More

by carter7379
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can't remember salesmanship name
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Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We love hearing about customers that have a terrific experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 24, 2023

From the purchase of my Jeep Gladiator to the service Shottenkirk CDJR has been highly professional. I want to recognize service technician Lacey Shelton for the phenomenal job she does. More

by abw.diver
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lacey Shelton
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Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 24, 2023

I was well taken care of . It was a pleasant surprise to have my problem taken care of so efficiently. More

by pidgeb123
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taybor West, Kendrick Barnes, Cooper Cashdollar, Jesus Orta
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Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are so glad we could take care of all of your needs at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 23, 2023

Love having a dealership so close to my home. Love the great customer service . Parrish is on top of things . More

by LISAWATERS1962
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service - Parrish
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Jun 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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