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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 30, 2023

Out standing customer service, Jeff service provider was outstanding, kept me inform about my truck More

by cmarkjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service provider
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the awesome feedback! You're right, Jeff is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 30, 2023

Took care of my issue in a timely manner. Jordyn did a great job of coordinating the service. More

by lmagruder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
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Jul 06, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 29, 2023

My service technician provided me with great communication during the entire process. Explained repairs needed and showed pictures of issues and concerns. Very professional More

by Linda Fate
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Kinglsey
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 29, 2023

They were super nice and took great care of my care, they took care of me quickly and efficiently More

by kendalhallmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are so glad we could take care of all of your needs at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 29, 2023

Had some issues but it was quickly and professionally addressed and handled. Happy with service More

by sc1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 29, 2023

Fantastic service. Very quick turnaround. Easy scheduling and the attention to detail is great.Definitely recommend. More

by lnewy255
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 29, 2023

Will and his team are great at their job. I will definitely be coming back. More

by vjdesai18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will
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Jul 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 28, 2023

Over all, it was a great experience. It was my first time with the service department. And I will definitely be returning. More

by williamwalsh140
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parrish , Whitney Patton
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Jul 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 28, 2023

Austin was a big help, and very good communication. He was always available when I needed help with something. More

by tat2bo6921
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this great review! Austin is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 28, 2023

I don’t know if my oil even got changed. The oil looks the same color as when I took it in and my oil life reports it only at 36%. I had a neighbor who told me this happened to him and so I More

by jeremiahbcook
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I honestly have no idea… I blond headed women helped me when I picked it up and she was nice
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Jun 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your recent experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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