Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

The in-person experience need not synch up with the online scheduling experience which was annoying. They were able to get my oil change & tire rotation completed within about in hour, but they couldn' online scheduling experience which was annoying. They were able to get my oil change & tire rotation completed within about in hour, but they couldn't review/resolve any recalls due to network issues. More

My service advisor, Jordyn was great. She met my needs and was was super accommodating! She met my needs and was was super accommodating! More

Not very personable people. It was fine. Nothing worth gloating about. Could go anywhere and get the same result. It was fine. Nothing worth gloating about. Could go anywhere and get the same result. More

Great service visit. I got an oil change and was in and out. Less than 30 minutes and they washed my car. I will be back. Thank you I got an oil change and was in and out. Less than 30 minutes and they washed my car. I will be back. Thank you More

Left the dealership feeling like I was severely taken advantage of. Replaced a $25 part located at the top of the engine with only a few bolts....charged $700. I am currently in the market for a new truc advantage of. Replaced a $25 part located at the top of the engine with only a few bolts....charged $700. I am currently in the market for a new truck I can can tell you & everyone else where to avoid (Shottenkirk)unless they want to get ripped off. Never again!! More

Really great service department! They take great care of us, and are always prompt. They also have a nice waiting room with an awesome coffee machine. They take great care of us, and are always prompt. They also have a nice waiting room with an awesome coffee machine. More

Great at going above and beyond with resolving our issue even without having a scheduled appointment. even without having a scheduled appointment. More

Jordyn has been very exceptional and very professional with getting our vans in for the issues at hand. I really couldn't thank her enough. with getting our vans in for the issues at hand. I really couldn't thank her enough. More

I appreciate the Service Dept working with me. Jeff coordinating the ride along so I can point out the issue to the shop foreman. They worked with my schedule. Thank you. I Look forward to the Jeff coordinating the ride along so I can point out the issue to the shop foreman. They worked with my schedule. Thank you. I Look forward to the part coming in and rescheduling the service appt to fix the issue. More

My service experience was excellent. My service advisor Jeff was top notch. He is extremely personable and professional. I will be coming back for all my vehicles service needs in the fu My service advisor Jeff was top notch. He is extremely personable and professional. I will be coming back for all my vehicles service needs in the future. Thank you!! More