Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,057 Reviews

1,057 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
July 15, 2023

Great folks! My service advisor was nice and very helpful he was so charming and bright More

by brent_scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jul 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Shottenkirk Prosper Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Sep 04, 2024 -

brent_scott responded

Great work by Austin and the team always a good experience working with him

Sep 04, 2024 -

brent_scott responded

I really enjoyed it. Thank you.

July 14, 2023

I have multiple vehicles that I take to shottenkirk prosper and they always take great care of me More

by mj.shockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Jul 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 14, 2023

Terrible service dept! I will be driving to Frisco for all of my future service appts. More

by celig96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jul 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 14, 2023

Customer care is great. However, the mechanics and engineers aren’t qualified to work on cars other than just a basic oil change. My car has had numerous issues and none of More

by brandongriffith81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Report | Print
Jul 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 14, 2023

Parrish was always keeping in touch with me about my car . Great customer service. We love be back . More

by LISAWATERS1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parrish in service
Report | Print
Jul 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Parrish does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 14, 2023

Every one at the dealership has been very nice and friendly I hope to have my truck in a day or two More

by wstephan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Jul 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

Jul 19, 2023 -

wstephan2 responded

Very pleased with the work done on my Ram1500

July 14, 2023

Shottenkirk always takes great care of me and my service advisor Hunter is awesome! I always come back. More

by mj.shockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Jul 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the awesome feedback! You're right, Hunter is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 13, 2023

My service appointment was handled quickly, with care and my service advisor had great customer service More

by Wade wilso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy skelton
Report | Print
Jul 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Wade, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 13, 2023

I still have not gotten a call back on my questions from 2 days ago. More

by scooper132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 12, 2023

Hands down this has been the best experience I have ever had with a dealership. I didn't buy my dodge there but they treated me like I did. The service representative I had JORDYN was amazing. Communicativ More

by keithlinton01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Report | Print
Jul 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

1
...
73
74
75
...
106