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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,060 Reviews

1,060 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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July 19, 2023

We were able to get our car in quickly and out quickly. They were very helpful with the problem we had with our car. More

by sskap5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 19, 2023

Great people and great service! I loved working with Arron and all are very nice and try to take care of you quickly More

by carla_vancleave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review, Carla! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 18, 2023

Was happy with the prompt efficient friendly service. I would recommend this dealership and it’s service department. More

by cortinasv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We cannot thank you enough for your wonderful review of Shottenkirk Prosper Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 18, 2023

Issue wasn’t 100% fixed/ monitoring it now Service was great/ kept me updated/ I’ll be back More

by osburn.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 18, 2023

Phenomenal dealership and excellent customer interaction and service. Jordyn is always a great help when needed! More

by Sir Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
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Jul 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 18, 2023

Excellent service. Work was performed as requested. Lacey was friendly, helpful, and knowledgeable. Will definitely come back. More

by axioan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey from Service
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Jul 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 18, 2023

Professional , timely and easy to communicate with. overall thankful for the service. Dillion went above and beyond to get this done. More

by brandon@qfcinc.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Cashdollar, Justin McCarroll, Dillon Kiran
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Jul 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 17, 2023

Always trying to help! Always greeted with a smile and asking you what they can do for you! More

by moglesby114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McCarroll, Curtis Roberts
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Jul 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 17, 2023

Austin my service tech is exceptional. He always makes sure my truck is serviced and alerts me to any and all possible issues and updates. More

by kiwi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott, 5 stars
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Jul 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Austin does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 16, 2023

Communication with the dealership throughout my service experience was very difficult (2 stars). When compared to Denton (4 stars) or Frisco (5 stars) dealerships this dealership was significantly less suc More

by stacydhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
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Jul 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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