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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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July 27, 2023

It was our first great experience servicing our jeep and we definitely come back in the future. More

by Markforghani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Orta
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 27, 2023

I’ve been dealing with the same constant transmission issues and this dealership has went above and beyond to get to the bottom of the issue. Thank you! More

by travontay jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn, Jeff
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Travontay, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Shottenkirk Prosper Chrysler Dodge Jeep Ram team went above and beyond to help out with your vehicle needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

Hunter is really a great help. Motivated to fix any problems that arise. He is easy to talk to and a real straight shooter! More

by David Coleman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas - Service advisor
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review! We are very happy to hear that Hunter could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

Everyone was very nice, and the work was done quickly and very quality work. Would take my truck back! More

by ericrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

Austin is my service writer. I trust him and he communicates well. Buying a new vehicle is the first step in a dealer relationship. The service writer is what keeps the relati More

by waltersed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian P&A Austin service
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

This has been my first experience servicing my new Jeep. Both Matthew, my sales guy, and Lacey, my service advisor, are very excellent and very responsive. I previously serviced my Jeep where I purchased in More

by cpschuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey - Service, Mark Downey, Justin McCarroll, Matthew Kramer
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Shottenkirk Prosper Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

Great and prompt service. Jeff is the best service tech that I have had at any dealership. More

by Lee M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Lee, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeff does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 26, 2023

Hunter's ability to communicate and keep me updated is unmatched by any previous service writer I've ever dealt with. 10 out of 10 will always bring my vehicle to him. He truly goes above and beyond, ever More

by corey47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
Jul 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 25, 2023

Great customer service from Austin! He kept me in the loop from the time I handed over my keys until I picked up my Jeep. More

by erinjohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Jul 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 25, 2023

The dealership strives to maintain customer satisfaction. We worked with Chris Hayes and he helped us in every step of the vehicle buying and made it simple for us. Since we did not have a vehicle of our cho More

by Rakesh Reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Gary White, Heather Daniell, Chris Hayes
Jul 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rakesh, we loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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