Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

My vehicle was in service for 2. 5 weeks and it just sat for a week... I go to pickup my vehicle, the service advisor is nowhere to be found, so the service manager has to locate my k 5 weeks and it just sat for a week... I go to pickup my vehicle, the service advisor is nowhere to be found, so the service manager has to locate my keys, then I get no paperwork, documenting the visit, as I am told the once warranty work was in the system, I would get the paperwork sent to me.....it's been almost two weeks and I'm still waiting... More

My service advisor Jeff is a standup guy. He made sure that I was well taken care of! He made sure that I was well taken care of! More

Lacey has been a breath of fresh air. She is attentive, communicates extremely well and I can count on her. Very happy with the service that we received in both of our Jeeps. Thank you! She is attentive, communicates extremely well and I can count on her. Very happy with the service that we received in both of our Jeeps. Thank you! More

Damian & David great guys to work with. They will go above and beyond to help out. They will go above and beyond to help out. More

Jordyn was very attentive and responsive to my concerns. The dealership was even able to provide shuttles multiple times to pick me up and drop me off during the repair. I do have some issues after the repa The dealership was even able to provide shuttles multiple times to pick me up and drop me off during the repair. I do have some issues after the repair, but am confident on this service teams ability to resolve the issue. Overall great service from Jordyn and the team. More

Lacey Skelton and Chris Blackwood are highly professional, knowledgeable, and courteous in every respect. I trust them and never have concerns when they deliver their analysis and assessment. professional, knowledgeable, and courteous in every respect. I trust them and never have concerns when they deliver their analysis and assessment. More

The service department provided and demonstrated extreme knowledge of the matter in question along with a professional ability to solve and repair the issue. knowledge of the matter in question along with a professional ability to solve and repair the issue. More

They got us right in and took care of our oil change. They did it very quickly They did it very quickly More

I’m very pleased with the impeccable professionalism, service, and competence. I am truly satisfied with each visit. service, and competence. I am truly satisfied with each visit. More

Austin is an amazing service advisor! This is the second time in 2 weeks we have visited him to have work done on my wife's jeep. This time we had the tires balanced and an alignment done This is the second time in 2 weeks we have visited him to have work done on my wife's jeep. This time we had the tires balanced and an alignment done on her wrangler. The jeep was completed fast by the tech that handled it! All around great service! I also liked that there were beverages supplied in the waiting area. That was a great bonus! Once again we are fans of Austin and will return for our service needs! More