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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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August 22, 2023

Jeff Kingsley had a great customer service. He was a 10 in the whole process!! More

by qsqsmcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Report | Print
Aug 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 21, 2023

Lacey is awesome and the only service rep I will work with going forward! She is so thoughtful and cares about the customer! More

by timclabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

timclabby, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2023

Jordyn was very professional, courteous and helpful in the servicing of my vehicle.I appreciate the communication that she provided. More

by Jmmtkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Report | Print
Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2023

great service by Hunter! We were in a very difficult situation with the repairs and Hunter was excellent in communication and escalation More

by ykumanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, service advisor, Chris Grady, Heather Daniell, Whitney Patton
Report | Print
Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ykumanov, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2023

Jordyn Took care of my issue, the drive shaft was replaced due to manufacture defect. More

by eddiehindoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayes
Report | Print
Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

eddiehindoyan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 19, 2023

The staff was welcoming and knowledgeable. While I waited I was even shown modification ideas for my jeep. More

by ikeishahudson
Recommend Dealer
Yes
Employees Worked With
Brandon, Will
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ikeishahudson, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 19, 2023

Great dealership great to work with no problems nothing perfect and on time 100% would recomend More

by 19rojinegro51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff kingsley
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 19, 2023

Great place to shop for a car. You want be disappointed with their service. Have recommended to a lot of my and friend’s and coworkers. More

by bisonrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Alvarez, Heather Daniell, Jesus Orta
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bisonrick, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 19, 2023

The attitudes of everyone were great! It was late Friday and the temperature was 109!. Squeezed me in and changed my antifreeze quickly! More

by rvbagby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grady
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

rvbagby, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Aug 24, 2023 -

rvbagby responded

This service action is typical of all my experiences with the dealership regardless of the department I have dealt with there. We always hear this business or that one has great service and cares. I am very skeptical since too often it is just words. At Shottenkirk I think it is true!

August 19, 2023

Always a great service experience, service tech is always accommodating to any and all requests More

by kiwi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kiwi0, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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