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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,060 Reviews

1,060 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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September 29, 2023

Everyone is very attentive and helpful! Was in and out in the amount of time that was promised. The waiting area was great! More

by sallen3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and Robert
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

sallen3301, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 29, 2023

Jeff Kingsley took excellent care of me by keeping me informed and making sure everything was done correctly. More

by wborrowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 25, 2023

Young lady helping me was courteous and thorough. Reviewed findings with me after mechanic performed diagnostics. More

by theresarodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

theresarodriguez, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 25, 2023

The personnel and the service department has always done things in a timely manner. Thank you very much for quality service. More

by adurden66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skeleton Service Advior
Report | Print
Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

adurden66, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2023

Other than the wait time, everything seemed to be fine. Service representative was informative and gave real expectations. More

by dave.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

dave.m, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 25, 2023

Great staff, great service, great facility. Will definitely be returning to have my Challenger cared for properly in the future. More

by woodaustin794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

woodaustin794, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 24, 2023

Can't say enough about the great service we received from Lacey in Service. She went far above and beyond to get our insurance claim closed out. She stepped in when the original body shop fell short & saw More

by BBBFrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

BBBFrisco, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2023

Great Customer Service from Jordyn, greeted me promptly when I arrived Wrangler was ready when promised More

by hayesjc924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Report | Print
Sep 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words. We feel our service department is what makes Shottenkirk Prosper Chrysler Dodge Jeep Ram special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

September 22, 2023

Service Advisor Lacey Skelton did a great job. All my service needs were met in a timely manner. More

by lincolntwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Sep 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the awesome feedback! Lacey is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

September 22, 2023

Jeff was amazing and so patient with explaining everything. Super friendly and got the work done fast. Thank you!!! More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Report | Print
Sep 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeff does for Shottenkirk Prosper Chrysler Dodge Jeep Ram and our customers. Hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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