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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,062 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
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November 16, 2023
The service manager was very courteous and very helpful. She kept me up-to-date on my vehicle. and when I picked it up on the weekend, the people there were very nice and helpful as well. I really appreciat She kept me up-to-date on my vehicle. and when I picked it up on the weekend, the people there were very nice and helpful as well. I really appreciate it. More
by Todd Thompson 45
Employees Worked With
Lacey Skelton
November 16, 2023
Service was easy to schedule. My car was in and out quickly. Kenny my advisor was super helpful. Will keep coming back. My car was in and out quickly. Kenny my advisor was super helpful. Will keep coming back. More
by wyattmatthew36
Verified CustomerEmployees Worked With
November 16, 2023
My customer service rep was kind and courteous, knowledgeable, and helpful. I would definitely recommend a friend knowledgeable, and helpful. I would definitely recommend a friend More
by Sbrotemarkle
Employees Worked With
November 16, 2023
We've bought five vehicles from Schottenkirk and sales dept. is great, but the service center is poor at best. Ecru time we've taken a vehicle in, it's been a huge issue to get anything fixed correctly. E dept. is great, but the service center is poor at best. Ecru time we've taken a vehicle in, it's been a huge issue to get anything fixed correctly. Even oil changes with a reservation takes half a day. The service writer turn over is amazing and the times I've dealt with the service manager, I felt like he didn't have a care or want to help. Plus, the extended warranty they sell is worthless. More
by paul.s.warren71
November 15, 2023
It seems your process is designed to keep a customer there as long as you can. This leads to angry customers. It should not take all day to replace two batteries. Time is something I am running out o there as long as you can. This leads to angry customers. It should not take all day to replace two batteries. Time is something I am running out of and never have enough of. You need to learnt to be respectful of that. More
by dsnyder10
November 15, 2023
Great service! Was in and out quickly and everything was done. Thank you! All expectations were met. Was in and out quickly and everything was done. Thank you! All expectations were met. More
by tloftus1
November 13, 2023
Amazing service. I went for oil change and tire rotation, good timing on service. VERY RECOMMENDED for jeep owners. I went for oil change and tire rotation, good timing on service. VERY RECOMMENDED for jeep owners. More
by mustang0331v6
Employees Worked With
November 13, 2023
Recall work completed same day. Jeff scheduled me in, Hunter confirmed that the parts were in when I showed up and Will checked me out. It was a pleasure. Jeff scheduled me in, Hunter confirmed that the parts were in when I showed up and Will checked me out. It was a pleasure. More
by tim.brayton
November 12, 2023
Service went well! Waiting room area helped go wait for the car , i was provided information about what my car needs to be serviced Waiting room area helped go wait for the car , i was provided information about what my car needs to be serviced More
by jorge.meave
Employees Worked With
