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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,060 Reviews

1,060 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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December 26, 2023

Brice was amazing. He walked me through the details of the recall, and sent me updates as soon as my car was ready. More

by SethR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

SethR, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 25, 2023

After keeping my car for months and not providing any type of rental car for this new broken vehicle I paid $32K for, I finally got it back and it is not put back together correctly. I have to take it to More

by jajo9147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jajo, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Chrysler Dodge Jeep Ram Prosper and ask for one of our managers.

December 25, 2023

Fast, friendly, knowledgeable service! I enjoyed my experience and look forward to working with you in the future. More

by tstirman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
Report | Print
Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 23, 2023

I had a great service for the very first time in this dealership. Can’t thank enough ms Lacey who was very professional from ordering parts to get job completed. She is a 5 star and above! More

by Rapids2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service-ms Lacey /5star!
Report | Print
Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 23, 2023

Brought my truck in with a few issues to be fixed. Austin Scott was everything a Service Advisor should be. Kind, courteous, knowledgeable, helpful and HONEST. I'll always request Austin's assistance More

by MCCOWNMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott was my Service Advisor
Report | Print
Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

MCCOWNMAIL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 23, 2023

The service was great and the advisor was friendly. It was my first time at the dealership and I’ll definitely be back. More

by dd4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express lube manager
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Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

December 23, 2023

My service was great! Ms Lacey did a excellent job from keeping us updated from ordering our parts, parts status and job completed. Can’t thank her enough! This is the fir More

by ANAVAZQUEZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Lacey-service department
Report | Print
Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ANAVAZQUEZ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 23, 2023

Jeff Kingsley in service did a great job. He was very communicative, honest and knowledgeable. More

by n_groth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley
Report | Print
Dec 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

December 22, 2023

Great and fast service. I have had no issues with my car since visiting y’all. More

by yessicaovalle14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Report | Print
Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 22, 2023

Very good service I would recommend them to anyone who is interested in a quote More

by tcowle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in service , Damian Alvarez, Whitney Patton
Report | Print
Dec 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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