Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,060 Reviews

1,060 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
January 04, 2024

I had my oil changed and they forgot to put plug back in. Super Messy. More

by clarkoutdoordesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available
Report | Print
Jan 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Chrysler Dodge Jeep Ram Prosper and ask for one of our managers.

January 03, 2024

Wonderful customer service every time I come in. Always friendly and super helpful! Big thanks for everything! More

by Crystal Kron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey service department
Report | Print
Jan 03, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Crystal, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 02, 2024

Brice Phillips was very helpful. Service was very good and did not take very long to finish. More

by ericwjones28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ericwjones, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

January 02, 2024

Jordyn Runte was my service manager and she hit the ground running, which got me my truck back in a really quick time. I look forward to doing more business. More

by jon.vonbodungen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Grunte
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jon.vonbodungen, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 02, 2024

Excellent service department, they are top notch, and the communication is Fantastic!! Will definitely be my #1 store to go to!! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Matt, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 01, 2024

Austin was a big help In getting our Jeep recall done the same day. That is the kind of service that motivates repeat customers. Thanks! More

by noelhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

noelhernandez, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 01, 2024

Jeff Kingsley did a great job of communicating with me through the entire process. The technician also did a great job of working on my truck to get it completed on time in spite of some complications he More

by Trutxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 01, 2024

Don't lose your money, the dealer words keep changing. They will try to sell their BG services if you don't agree we end up paying for some parts. More

by mobattul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Cannon
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

December 31, 2023

Took my vehicle in for a light bulb replace, oil change, and a recall. Had I not noticed the sticker on the windshield was not changed and check the oil after I left .... would have never noticed that the o More

by mata0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordyn
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

December 31, 2023

Got what I asked for and was not gouged on price. Will be back again More

by todd_green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Jan 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

todd_green, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

1
...
39
40
41
...
106