Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Austin was very helpful and responsive when I brought in my car. I appreciate the professionalism and care the service team provides! my car. I appreciate the professionalism and care the service team provides! More

Austin was great to work with. Thank you for all your help with our Jeep! Thank you for all your help with our Jeep! More

The mechanic did not handle my vehicle with care. Passenger side Sun Visor is broken after I received my vehicle after a recall repair, but the advisor says that it's not from her end. I'm pretty sur Passenger side Sun Visor is broken after I received my vehicle after a recall repair, but the advisor says that it's not from her end. I'm pretty sure that it was not broken before it was towed to dealership. Even on the last visit, for the 50k mile service, they did a poor job and the vehicle stopped on the road. More

Hunter and his crew were outstanding! You can not find customer service like that any more! You can not find customer service like that any more! More

it's always a headache to take my vehicle for service. Last time I took my vehicle for service, I received a text message with the name of the service dep personal info and I was told to reach to them us Last time I took my vehicle for service, I received a text message with the name of the service dep personal info and I was told to reach to them using XXX number, well this was impossible, he never answered any of my messages and when I called the service department it took for ever to get transferred. After my vehicle was checked, it was determinate that parts were needed to be ordered. I went home and I was told they will call me once the parts arrive to schedule the replacement. About a week after, I was called to let me know that parts arrived and we scheduled an appointment. A day prior my appointment, an other service dept personnel, text me stating that parts arrived and if I would like to schedule an appointment. I explained the situation and that I already have an appointment. He responded that previous service dept person was not longer with them and he was going to take care. When I show up for my appointment, service dept personnel, didn't have a clue why I was there, I had to explain everything again. After an our waiting for my vehicle to be fixed in the waiting area, service dept personnel, showed up stating that the ordered the wrong parts and they couldn't fix my vehicle. The have ordered new parts and they will call me once the arrive to schedule an other appointment. More

Service dept has been phenomenal to work with especially Jeff. His attention to detail and follow up makes things effortless. Jeff. His attention to detail and follow up makes things effortless. More

Very spacious and comfortable facility. Pleasant refreshments. Slow, inattentive service. 3% surcharge on credit card is bad. Having to pay exact amount, if paying with cash is also bad. Pleasant refreshments. Slow, inattentive service. 3% surcharge on credit card is bad. Having to pay exact amount, if paying with cash is also bad. More

Hunter provided a great first time experience with the dealership. Well organized and professional. Will continue to bring car for service in the future. dealership. Well organized and professional. Will continue to bring car for service in the future. More

fantastic experience with dealer co-worker，i will com to here again，keep going team here again，keep going team More

Very professional and quick to repair my vehicle. Great communication and status updates. Shuttle service very convenient! Great communication and status updates. Shuttle service very convenient! More