Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

The service manager promised to have the massive oil spill in my garage cleaned since it was the technician’s error that caused it. It has been several days and I have had no contact with him and no ret spill in my garage cleaned since it was the technician’s error that caused it. It has been several days and I have had no contact with him and no return phone calls. Now I’m stuck trying to figure out how to clean up their mess. Mistakes happen but when you say you are going to make them right and don’t…. That’s the real problem. More

Very active with the service and told me everything else that was wrong with it at the end. that was wrong with it at the end. More

Austin Robert Scott from Propser Dodge was awesome. Great customer service and great job overall! Great customer service and great job overall! More

Everyone is always so friendly! They are always so helpful knowledgeable and get us in in a timely manner. They are always so helpful knowledgeable and get us in in a timely manner. More

Working with Jordyn was a great experience. She did a great job with her communication. She did a great job with her communication. More

Jeff Kingsley is great as are all the service advisors at this dealership. Very responsive and easy to work with and kept me in the loop throughout the process. As for the broader dealership, their parts pr this dealership. Very responsive and easy to work with and kept me in the loop throughout the process. As for the broader dealership, their parts prices are not very competitive and you'll do yourself a favor by shopping around bit. I understand that the dealership needs to make a profit, but in today's digital age, it doesn't take much effort to find better pricing for OEM Mopar parts. More

Great experience taking my Ram in for service - Jordyn is the epitome of professional service and overall the dealer is great- for real :) the epitome of professional service and overall the dealer is great- for real :) More

My service advisor Lacy was amazing at keeping me informed and updated. The moment I would wonder how my vehicle was coming along I would receive either a text or phone call from here. Her diligent c informed and updated. The moment I would wonder how my vehicle was coming along I would receive either a text or phone call from here. Her diligent communication was impressive! More

Great dealership, they get straight to the point. I needed a recall done they managed everything in a timely manner. I had a great point of contact (Austin Scott). Took care of me, gave me an easy wa I needed a recall done they managed everything in a timely manner. I had a great point of contact (Austin Scott). Took care of me, gave me an easy way to contact him. Ultimately made the whole 2 month process really smooth and kept everything transparent. Definitely a great representative for Jeep and nice guy! More

Went in without an appointment and had a quick easy oil change in probably an hour 15 which I think is a pretty decent wait time change in probably an hour 15 which I think is a pretty decent wait time More