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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,062 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
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March 28, 2024
Jeff facilitated this whole experience for my wife and I. He was very thorough and his follow up communication was great! I hope our jeep does not need to go back for mechanical issues but if it does I trust He was very thorough and his follow up communication was great! I hope our jeep does not need to go back for mechanical issues but if it does I trust Jeff will identify diagnose issue in a timely manner and correct it without a doubt. More
by Jose Ontiveros
Verified CustomerEmployees Worked With
Other Employees :
Quinn in sales also provided 5 star customer service
March 28, 2024
Friendly and professional communication skills with Jordyn Runte in the Service Advisor engagement. All issues communicated efficiently and handled by the Service department meeting expectations. Jordyn Runte in the Service Advisor engagement. All issues communicated efficiently and handled by the Service department meeting expectations. More
by fwscardell
Employees Worked With
March 28, 2024
This was a great experience. Jordyn got us scheduled quickly and got the repair done in one day as promised. She communicated very well with us through the process. Jordyn got us scheduled quickly and got the repair done in one day as promised. She communicated very well with us through the process. More
by MOTORJOCK603
March 27, 2024
They took care of everything with my car extremely quickly and were great to work with. quickly and were great to work with. More
by tydimar
Employees Worked With
March 27, 2024
My first visit to this dealership after trying several that were not good. They were great, very busy, but kept me informed of progress and made sure I had everything I needed while waiting. Highly recomm that were not good. They were great, very busy, but kept me informed of progress and made sure I had everything I needed while waiting. Highly recommend. More
by jrw921
Employees Worked With
Cody
March 24, 2024
I know this may sound strange, but just getting a service writer to return a phone call is rare these days. Jordyn followed up with me, I didn't have to chase her down. The work was done on time as promised. writer to return a phone call is rare these days. Jordyn followed up with me, I didn't have to chase her down. The work was done on time as promised. More
by reggiecanfixit
Employees Worked With
March 24, 2024
Lee was great to work with. He was courteous, prompt and informative. I’ve always appreciated the service I receive from the Shottenkirk team! He was courteous, prompt and informative. I’ve always appreciated the service I receive from the Shottenkirk team! More
by chrome68a2
Employees Worked With
Lee Hall
March 22, 2024
Jodyn was extremely helpful in get both of my vehicles worked on. While out of town I was have what I believed was a mechanical problem with the vehicle I was driving. I called Jodyn, explained what I w worked on. While out of town I was have what I believed was a mechanical problem with the vehicle I was driving. I called Jodyn, explained what I was seeing and sent a video to her. I left a message, and Jodyn called me back with 10 minutes with an explanation. Very prompt, very professional and very efficient..her work allowed me to finish my travel with little mental stress..vey assurin… More
by netimeas
Employees Worked With
March 22, 2024
Service was exceptional and I felt very well taken care of and all my concerns were answered swiftly of and all my concerns were answered swiftly More
by markou87
Employees Worked With
Other Employees :
Chris Blackwood, Kenny Bolton, Lee Hall, Brice Phillips
