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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,062 Reviews

1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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April 22, 2024

Great dealership experience. Would reccomend to friends and family. Lacey was a great help to me. More

by pedrocabrera89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 20, 2024

Good services, a Little complícate to have a coffe, and missing a part for the recall. More

by jparroyave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 20, 2024

Jeff took care of the work I needed done. He was very communicative and quick service. More

by jesse.schradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Jesse, and thanks for the great feedback! We're very happy that Jeff was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 18, 2024

Service Technicians like Ryan Salinas always go the extra mile to ensure that my visit is stress free. I will always come here to have my car serviced. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Salinas
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jesse, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 18, 2024

Great customer service and wonder service center that completely fixed our vehicle in less than 24 hours. More

by s_washington22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 18, 2024

Previous oil change took well over 2 hours, this time I called and asked if I needed to make an appointment and was told that I did not need an appointment and there was only 1 car ahead of me. I arrived i More

by xnlfgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Apr 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 18, 2024

The drop off and pick up process was smooth and everyone was very friendly and helpful. Jordyn kept me updated on my Jeep while it was with the service department. More

by versiemv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 16, 2024

I have a very good experience every time I go to the dealership especially Jeff . He is very professional and friendly. All his recommandations are valid. Thank you More

by benzz196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 16, 2024

This team uncovered that I was given misinformation about my paint coverage and finally can order the recall part. They were very responsive...vs. my experience 3 months ago. More

by cloper122
Recommend Dealer
Yes
Employees Worked With
Oscar and a young gal with darker hair
Apr 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 15, 2024

Appointment and the service were reasonably good, no complains on communications as well. I took shuttle home, however the vehicle service was completed around 4:30 PM and they were not able to send sh More

by dmitryli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hall
Apr 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for providing this feedback about your experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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