Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Joe the tech that help me is a rock star and an asset to your dealership. He would be the only reason I would give your dealership a shot at my business. your dealership. He would be the only reason I would give your dealership a shot at my business. More

Good service,like it should be, but nothing exceptional. Will come again for the next service. Will come again for the next service. More

I received excellent service at Shottenkirk Chrysler Dodge Jeep Ram in Prosper. I went there for my jeep compass tire air leak check, not only fixed the tire also fixed recalls for the past one year, pr Dodge Jeep Ram in Prosper. I went there for my jeep compass tire air leak check, not only fixed the tire also fixed recalls for the past one year, provided free tire rotation, and even washed my car. Highly recommended! More

Kevin and Jeff were very professional and thorough, focused on customer service. Appreciate the clear communication. focused on customer service. Appreciate the clear communication. More

Experience was good, I like this dealership, but while I was surprised at the cost of the oil change, I was even more surprised they are passing the 3% credit card fee on to the customers. That is a cost of was surprised at the cost of the oil change, I was even more surprised they are passing the 3% credit card fee on to the customers. That is a cost of doing business, and the services are expensive enough to begin with these days… especially when they say they can’t accept a check as payment to avoid the fee. More

Great customer service. In and out in a timely manner. Highly recommend for any service needs. In and out in a timely manner. Highly recommend for any service needs. More

I appreciate the service I received at this service center. You have a customer for life! center. You have a customer for life! More

Frustrating to pay a service fee on credit cards. Nobody does this anymore. This creates a negative customer service image. The person receiving the payment doesn’t explain it very well and uses the Nobody does this anymore. This creates a negative customer service image. The person receiving the payment doesn’t explain it very well and uses the excuse it’s our corporate office. More

Great job. Went in for oil change, but they also took care of the fuel pump recall. Went in for oil change, but they also took care of the fuel pump recall. More

Have had truck in several times for the same problem only to be told to just drive the truck until something else happens and they don't know why it is doing what it is doing. On the first appointment they to be told to just drive the truck until something else happens and they don't know why it is doing what it is doing. On the first appointment they said dont drive it and it shouldn't be doing what its doing, now that they have thrown a bunch of parts at it, they are telling me they are not concerned and to just drive it??? More