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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,061 Reviews

1,061 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 27, 2021

Service and Staff were excellent! Only critique I have is dry spot after curtesy wash but A for effort :) will definitely be returning for future. More

by Jeep15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie, Joe
Jun 30, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Prosper Chrysler Dodge Jeep Ram

June 26, 2021

Good job. Nice work. Amazing service at the service Good job. Nice work. Amazing service at the service department! Especially from Angie She took care of our cars and provided 5 star service at every More

by amelabraco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Airaghi
Jun 30, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Prosper Chrysler Dodge Jeep Ram

June 26, 2021

Kevin in the service dept was excellent in providing customer service and kept me informed to make decisions. He never pushed anything on me, just gave me options. I left a Google review about him and h More

by CQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Hillary
Jun 30, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Prosper Chrysler Dodge Jeep Ram

June 25, 2021

The people in the service department were knowledgeable and friendly. More

by Marc C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 30, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Prosper Chrysler Dodge Jeep Ram

June 18, 2021

Couple of months ago had questions about my truck. The guys there took me back to the head mechanic which answered all my questions. I just had a problem with my wife’s mini van they got it in and out the More

by B. Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Karl
Jun 23, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Prosper Chrysler Dodge Jeep Ram

Jun 24, 2021 -

B. Martin responded

Great experience, fixed problem fast, responded promptly. Service guys introduced me to head mechanic discussed problems. Very accommodating in every way!

June 11, 2021

Nice dealership,fast service!! Kristen was great to work with! Just opened but my new dealership to work with. You will not be disappointed at all More

by sstewart0930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Jun 16, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Prosper Chrysler Dodge Jeep Ram

May 19, 2021

I have been going to Frisco CDJR for service on my Ram tricks however I felt they were taking advantage of me. No matter what they did it seemed that more was needed. When I tried Prosper CDJR It surpri More

by len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarett
May 24, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Prosper Chrysler Dodge Jeep Ram

April 26, 2021

Great to meet then new Dealer and excited to have service so close to home. The brand new facility was awesome...location on 380 makes it a breeze to access. More

by Gobyjet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 29, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, The Prosper Chrysler Dodge Jeep Ram

April 24, 2021

First visit to Prospers Jeep dealership. Had my 2020 Gladiator in for a free express oil service. Took a bit of time but the service seemed thorough and the truck was washed. So all in all very pleas More

by rolltide1715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 28, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We are glad to hear you enjoyed your recent visit to our service department. At Prosper Chrysler Dodge Jeep Ram we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Prosper Chrysler Dodge Jeep Ram

April 22, 2021

This is a brand new dealer, they have very good technician, I recommends 100% it’s almost 2 miles from the toll way, easy access More

by Jorge C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gery
Apr 27, 2021 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Prosper Chrysler Dodge Jeep Ram

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