Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Excellent service and the wait time for an oil change was minimal. I will be scheduling more services in the near future. minimal. I will be scheduling more services in the near future. More

I took my truck in for an oil change, tire rotation and to have several recalls taken care of at 8am on a Monday. Despite being busy, they checked me in quickly and seamlessly in less than a minute and I l to have several recalls taken care of at 8am on a Monday. Despite being busy, they checked me in quickly and seamlessly in less than a minute and I left (had a friend take me home) & fully expected it to be sometime in the afternoon before they'd be finished. Nope, they called at 9:30 and said it was ready, so I went back to the dealership & was immediately tended to and they had me checked out & on my way home (they already had my truck pulled up into the bay) in less than 5 mins. This was hands down the best service experience I've ever received from a dealership and highly recommend them. Plus, I failed to mention this is a brand new dealership & it's great having them here in Prosper! More

Fayaz went out of his way to ensure our needs were met. We will look forward to our future service needs We will look forward to our future service needs More

They took the time to check out my concerns and finished in a very timely manner! in a very timely manner! More

Robby was so friendly and had urgency on my issue. I really appreciated him and the customer service from the rest of the team. Wonderful experience. Thanks for all you do! really appreciated him and the customer service from the rest of the team. Wonderful experience. Thanks for all you do! More

The staff was very nice and helpful they took the time to show me around answering my questions and the service they performed didn’t take long at all. Thanks show me around answering my questions and the service they performed didn’t take long at all. Thanks More

My wife's Jeep has some issues. Hunter at Prosper Dodge gave us a reference for a tow truck, let me know when our vehicle arrived, communicated the issues with the vehicle in a way I understood, and always gave us a reference for a tow truck, let me know when our vehicle arrived, communicated the issues with the vehicle in a way I understood, and always made sure we were aware of where they were fixing the Jeep and when they were finished. Five starts doesn't seem enough. More

Everyone is very friendly. Service advisor Hunter was the best advisor there is to work with. best advisor there is to work with. More

My first time to use this dealership and I am impressed. So glad they are close and convenient. Very nice personnel and very knowledgeable in the service department. So glad they are close and convenient. Very nice personnel and very knowledgeable in the service department. More

Hunter and Robby were very helpful and I could tell excellent customer service was important to them. excellent customer service was important to them. More