Shottenkirk Chrysler Dodge Jeep Ram Prosper

Austin Scott in the service department was perfect example of how the service department should work. Austin's knowledge of Dodge products, communication/follow up skills, and his dedication to makin example of how the service department should work. Austin's knowledge of Dodge products, communication/follow up skills, and his dedication to making sure a customer leaves happy are the reasons why I will continue to come to Shottenkirk Dodge in Prosper for service needs. More

Great experience and Jeff was awesome. Fast service and call back when promised. I'll be back! Fast service and call back when promised. I'll be back! More

Jeff was very friendly and helpful throughout the process and walked me through all the service I needed done. He also quickly provided a shuttle to take me home while I waited on my car. and walked me through all the service I needed done. He also quickly provided a shuttle to take me home while I waited on my car. More

I never met Alex Simpson. I live 3 and 1/2 hours away from Prosper. I called to let them know I was coming. When I got there they couldn’t find the key to the vehicle I want I live 3 and 1/2 hours away from Prosper. I called to let them know I was coming. When I got there they couldn’t find the key to the vehicle I wanted to try out, do I spent the night. Received very good service the next day and bought a GMC Canyon. When I got on the road to take it home I found that it has a hesitation to it when it gets above 55 mph, as though it has a spark plug fouled or a problem with maybe fuel injectors. This should have been addressed before the truck was put up for sale. I didn’t notice it because we never went that fast. Now I’m 3 and 1/2 hours away needing a tuneup on a truck I just bought. More

Best experience yet. Polite professional friendly group. Attentive to all my questions and needs. Would highly recommend. Polite professional friendly group. Attentive to all my questions and needs. Would highly recommend. More

The salesman was knowledgeable and attentive. He went out of his way to make sure we were comfortable when the process took a little longer than expected. Everyone in the dealership was very he He went out of his way to make sure we were comfortable when the process took a little longer than expected. Everyone in the dealership was very helpful as well. We had a good experience. More

I can get my Grand Cherokee serviced anywhere, what makes me keep coming back to Shottenkirk Chrysler Dodge, Jeep Ram Prosper is the attention to detail and service that I get. My service advisor, Lacey’s p me keep coming back to Shottenkirk Chrysler Dodge, Jeep Ram Prosper is the attention to detail and service that I get. My service advisor, Lacey’s professional and personnel attitude make a difference. More

Alec was very good to work with. He consistently looked for ways to improve my experience He consistently looked for ways to improve my experience More

Jeff was our service guy and he was very attentive with the problem we were having with our truck! Kept us informed and got the job done! the problem we were having with our truck! Kept us informed and got the job done! More

Lacey was a great service advisor. Oil change and tire rotation were performed. Diagnostic ran for possible odor. Oil change and tire rotation were performed. Diagnostic ran for possible odor. More