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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,920 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,920 reviews

September 30, 2023

My second time working with Lacy and she's by far been the best experience I've had at your dealership. You have a good one with her. More

by payne1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

payne1989, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 30, 2023

I was impressed wit. How my Service appointment went very smoothly and was very timely More

by Correnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Correnel, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 30, 2023

I have mentioned it before, I can get my Grand Cherokee serviced anywhere but I come to Shottenkirk Dodge Jeep Ram Prosper because of the people you have there, from the Veteran you have that takes care of More

by kkmorgan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kkmorgan59, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2023

The service and the staff were extremely efficient and friendly. Bijon Parker in Finance went above and beyond to get us the best deal. Daniel was also awesome. More

by marquezconnie013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Czuwala
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

marquezconnie013, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 29, 2023

Very professional and clean dealership. Broke down numbers to the cent and i knew what i was gettin and paying. Marquis was polite and professional and knowlegable. Would recommend to anyon More

by Alfredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Alfredo, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 29, 2023

It was an easy process! Jordyn was quick to help me and gave me a stopwatch to check the time limit. All the work was completed within the time limit. She was great! More

by jordan.david.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jordan.david.watts, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 29, 2023

Everyone is very attentive and helpful! Was in and out in the amount of time that was promised. The waiting area was great! More

by sallen3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and Robert
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

sallen3301, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 29, 2023

Jeff Kingsley took excellent care of me by keeping me informed and making sure everything was done correctly. More

by wborrowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 29, 2023

Inconsistent with sales and service. Very inexperienced sales department who doesn’t seem to know what they are doing. More

by gibbon.gavels_0b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listing names
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to leave an honest review, gibbon.gavels_0b. While we are so sorry to hear that you are unhappy with your experience, we are always looking for opportunities to improve, and your comments will help us do just that. We would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 when you can.

September 28, 2023

We appreciate the honesty and follow up from Shottenkirk CDJR. We had a great experience with them! I am the type of person that needs to take their time with a major purchase experience. Whitney was awesom More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan, Whitney Patton
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Sep 29, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Brian, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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