Back

Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,919 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
Contact Dealership

2550 W University Dr

Prosper, TX

75078

Directions

By Type

Showing 1,919 reviews

October 20, 2023

Great buying experience with Shottenkirk in Prosper. Lupe was our salesperson and was great to work with! I recommend You give Shottenkirk a try for your next purchase. Curt and Teresa are both very Kn More

by cquirolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe Garcia
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

cquirolo, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 20, 2023

The service was great, i really liked it. I’ll keep bringing my car for future services More

by akhilrenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

akhilrenji, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2023

The customer service was outstanding. Jeff Kingsley, Assistant Service Manager, is a consummate professional. He is solution oriented and detailed and provided updates and root cause to t More

by elprovo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

elprovo, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 19, 2023

I don’t think my wheel alignment is properly checked and I am still feeling some uncomfortable driving feels like wheel alignment issue and after service the dash board is not in previous state and somethin More

by hari.velugula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

hari.velugula, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 so we can discuss some solutions.

October 19, 2023

Wonderful experience! Ask for WHITNEY! She is so knowledgeable, professional and helpful without the slick car sales routine. Finance dept was stellar. Even the service de More

by tish.botvin.wahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Damian Alvarez, Whitney Patton, Bijon Parker
Oct 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

tish.botvin.wahl, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 19, 2023

I found it to be a fairly easy experience from what I’ve had with other dealerships in the past. When I asked the finance person to quickly run though the paperwork, he did just that, while still providing More

by justincryan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kramer, Bijon Parker
Oct 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

justincryan1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 18, 2023

Great attention to detail throughout the whole process. Low pressure sales. Knew their stuff! We had visited several dealerships about the same vehicle in the last couple weeks and none of them seemed to More

by keithandsummer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt helped us learn about all the features of our new vehicle and showes us how they worked! , Leith Almetwaly, David Mata
Oct 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

keithandsummer, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 18, 2023

Staff was friendly, service was great, and would recommend this location to anyone needing service or a new vehicle. More

by w7inc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 17, 2023

Jeff was such a help to us with our Jeep Grand Cherokee! Got warranty work corrected from another Jeep shop and also received warranty parts complete. More

by cowangal22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 17, 2023

Horrible experience every time I go, I set an appointment for an oil change that still took 3 hours, you can’t ever reach anyone in the building always goes to call center, even if your ardvisor gives you hi More

by ddxent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager, worst experience after I asked to speak twice to him, was literally put on speaker phone the second time
Oct 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to leave an honest review. While we are so sorry to hear that you are unhappy with your experience, we are always looking for opportunities to improve, and your comments will help us do just that. We would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 when you can.

...
87
...