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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,918 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,918 reviews

October 24, 2023

Great customer service! They were super quick on getting my vehicle serviced, always a great experience! More

by loganbass33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley
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Oct 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

loganbass33, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 24, 2023

Staff is always pleasant and kind. My service advisor has always been top-notch. I will be back with the expectations of excellent service as always. More

by bricher65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bricher65, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 23, 2023

Jeff is great. Only reason why we are jeep clients still is because of him More

by AARONBERGER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Report | Print
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

AARONBERGER90, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 23, 2023

absolutely the greatest service i have ever received! Austin always treats me and my wife with the upmost respect and always gets our service completed correctly and fast! Chappy also is a great help! He More

by m-johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert "Austin" Scott
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

m-johnson2, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 22, 2023

Great services, great staff. Jeff Kingsley took care of my service needs and I highly recommend Shottenkirk Chrysler Dodge Jeep & Ram in Prosper. More

by thughes57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley
Report | Print
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 22, 2023

Went in for a routine oil change and tire rotation. I don’t believe my tires were rotated. More

by bjbockemehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bjbockemehl, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

October 22, 2023

Was needing a new car and they were very helpful on getting me my new vehicle More

by ea.moreno2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jules Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy who showed me how the car works , Damian Alvarez, Charly Aguilar, Bijon Parker
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ea.moreno2020, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 21, 2023

We had. Great experience when purchasing our new Grand Cherokee. Will refer friends and family. Great and fair people at Shottenkirk. A+ on customer service! More

by tklhunter95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Alvarez, David Mata, Bryce Nightengale
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 21, 2023

Bought a vehicle and am having regrets. They promised to fix a couple of issues for us, but have made no effort to inform us of any progress. We have called several times with no updates pr More

by blpowell80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendon Roggendorf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Damian Alvarez, Charly Aguilar, Alan Schwerdt, Greggory Mccoy, Edward Sanchez, Bryce Nightengale, Leon Vega, Bijon Parker
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 972-433-0524 at your convenience.

Nov 05, 2023 -

blpowell80 responded

Shottenkirk has since reached out and have taken care of the issues we were having and made things right. It is unfortunate that it took a bad review to get things done.

October 20, 2023

Great buying experience with Shottenkirk in Prosper. Lupe was our salesperson and was great to work with! I recommend You give Shottenkirk a try for your next purchase. Curt and Teresa are both very Kn More

by cquirolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe Garcia
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

cquirolo, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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