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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,918 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,918 reviews

October 29, 2023

I enjoy working with Jeff Kingsley each time I visit the Service Center. He's professional, knowledgeable, and courteous always willing to go the extra mile for his customers. It's much appreciated. More

by gmagana33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kinglsey
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 29, 2023

I’m not Gloria,obviously Jeff messed up my info which really upsets me besides he he did an awful job assisting. More

by ANAVAZQUEZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ANAVAZQUEZ87, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

October 29, 2023

My experience was great. My car was taken care of and is still running without having to have it jumped. It’s fixed! More

by halogan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2023

We had a great experience! Charly and Leith were so efficient and helpful. Truly so easy to work with! More

by mrskatyannlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Charly Aguilar
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

mrskatyannlee, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 28, 2023

A 3 to 5 day diagnostic period and no loaner car availability is inconvenient, frustrating, and ridiculous. Even when loaners become available something needs to be done to decrease the amount of t More

by calandrajacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

calandrajacobs, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

October 28, 2023

I’ll never go here again! I took my car for 1 issue & they created other issues, such as forgetting to put on the cap on my coolant! All coolant spilt out causing my car to ov More

by robles.anthony14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

robles.anthony14, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

October 28, 2023

My service manager, Hunter Ingram, was very thorough and professional. He got the work done quickly once the parts came in! More

by jva845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter ingram
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 28, 2023

Dropped me in the dirt for a simple fix, end of story. Couldn’t handle getting me a new sunvisor which was stated as being a recurring problem with this vehicle. More

by wburns1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

October 27, 2023

So amazing! !! I got my first Jeep Wrangler. Waited 10 years. Taylor was so sweet!! More

by Rayydjewitt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taybor West
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Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rayydjewitt12, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 27, 2023

Lacey is an asset to the team and assisted in correcting warranty items. She's very helpful. More

by R.PAUL.WITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Oct 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

R.PAUL.WITT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

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