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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,918 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,918 reviews

November 12, 2023

Service went well! Waiting room area helped go wait for the car , i was provided information about what my car needs to be serviced More

by jorge.meave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 11, 2023

Extremely positive experience purchasing a Ram Big Horn for my son. The Sales Associate was professional, patient & fantastic to work with. The Finance Manager was also very informative & helped guide us More

by dpierce2619
Recommend Dealer
Yes
Employees Worked With
The Sales Associate was new & just started a week & a half earlier., Leith Almetwaly
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Nov 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 11, 2023

Top class service every time I go here. They actually answer their phones unlike Frisco dealership. I had to get a windshield replaced and was able to connect with the service manager. It w More

by bhakta.pranav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bhakta.pranav, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 11, 2023

Absolutely wonderful. Went above and beyond for us! We will be going back for future purchases. 100% recommend going here More

by dingus1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Patton, Bijon Parker
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Nov 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 10, 2023

Hunter and his crew were very helpful. I will be continuing to get service here. More

by jhartman61489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
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Nov 10, 2023 -

jhartman61489 responded

Thank you all for everything!

Nov 10, 2023 -

jhartman61489 responded

Thank you all for everything!

November 10, 2023

It was an easy and fast experience! Charly was absolutely amazing and the staff at Shottenkirk CDJR were absolutely amazing! Will definitely be working with them again in the future!!! More

by lserrato890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Alvarez, Charly Aguilar
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Nov 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

November 09, 2023

I have been buying vehicles for years. I dread the stress of doing all this as in the past the salespeople were very pushy. Trey Woodley made the process “relatively” stress free. (I te More

by ripleyracing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Slade, Bijon Parker
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Nov 09, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Ripley, we sincerely thank you for going out of your way to write this review about Shottenkirk Prosper Chrysler Dodge Jeep Ram. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 09, 2023

I had very bad experience with service center , I came there to fix one issue , they fixed the issue but they charged me more but that’s okay . After fixing one issue , service center guys created new is More

by parvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacey
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Nov 09, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

parvez, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

November 08, 2023

Thankful for the repair in a timely manner. Communication was amazing throughout process. Thank you! More

by mstaylor10288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy from the service department was amazing , Daniel Czuwala
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Nov 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2023

I really appreciate them getting me in right wheat and out in a timely manner. More

by poeangela6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Receptionist
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Nov 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

poeangela6, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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