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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,917 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,917 reviews

November 15, 2023

Great service! Will always help when others won’t. I only go to this location from Now on! More

by RHYS.TRUSCOTT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llacy
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rhys, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 15, 2023

It seems your process is designed to keep a customer there as long as you can. This leads to angry customers. It should not take all day to replace two batteries. Time is something I am running out o More

by dsnyder10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordyn
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hello, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 15, 2023

Great service! Was in and out quickly and everything was done. Thank you! All expectations were met. More

by tloftus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blackwood great too.
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 15, 2023

Matthew was great. Professional, polite and fantastic to work with! Leith was great also and easy to work with More

by ckirby2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Matthew Kramer
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Matthew. Please let us know if we can ever help you in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 14, 2023

Marquis was so helpful and kind, the next time I buy a car I’ll call Marquis first! More

by Lisa “Yo Mama” Riazi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Lisa, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 13, 2023

Everyone was extremely nice and worked with us on everything we asked. Trey was our sales person and he was very patient with us and we had a great experience! More

by colecurry92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

colecurry92, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 13, 2023

Recall work completed same day. Jeff scheduled me in, Hunter confirmed that the parts were in when I showed up and Will checked me out. It was a pleasure. More

by tim.brayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley
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Nov 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

tim.brayton, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 13, 2023

Amazing service. I went for oil change and tire rotation, good timing on service. VERY RECOMMENDED for jeep owners. More

by mustang0331v6
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 12, 2023

Service went well! Waiting room area helped go wait for the car , i was provided information about what my car needs to be serviced More

by jorge.meave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 12, 2023

Matthew did an excellent job! !! This is our 4 vehicle purchase at Shottenkirk, 3 thru Matthew. He has a promising future!!!! More

by patroltracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kramer, Bijon Parker
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Nov 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Matthew’s sales excellence is always consistent, and we are glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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